"Excellent service from start to finish"

Excellent service from start to finish, I dealt with Sumit and he was really helpful in making sure everything ran smoothly and kept me informed of the vehicles delivery and collection times and was helpful in answering any questions I had, I would definitely use Hertz Dream Collection again.

"A friendly personnel in charge."

Mr Chris who is handling the Heathrow airport is friendly, knowledgeable and is helpful in our car rental experience. Definitely will be renting again in the future.

"Efficient"

Efficient, polite and great cars

"Very Poor Service"

1, arrived to collect car, I was the only one there and I was asked to wait while the agent finished doing some other paperwork.
2, was told car outside glass door, when I got outside couldn’t find car and had to use key fob to locate it.
3, was told car all ready and checked but when I found the car it was fully frozen with ice and I had to de ice it myself.
4, approx 25 miles into my journey tyre pressure warning light came on stating passenger rear had only tyre pressure180 vs the rest 260. I had to drive slowly for about 30 miles to find a service station to put air into it.
5, I wrote 2 emails to your sales agent Ian on 20th and 22nd and until now still have no reply to my message
I would have thought when spending that amount of money for a car the service would have been more professional. Very didsapointed

"Happy Customer! 😊"

It’s a pleasure renting from Hertz with their great service and wonderful collection of cars. Although, I normally go for the Mercedes CLA - very clean, inside and out as always. They gave me excellent service, great prices and were friendly at all times. I will happily go back there again and I’m happy to recommend them!

Miss Khan

"The only downside is the pick up from…"

The only downside is the pick up from T4 LHR can be VERY slow and wait time 20mins +

"Very helpful and experienced staff at…"

Very helpful and experienced staff at Bayswater office

"Audi R8"

Hired the Audi R8 for my wedding from Heathrow branch. Fantastic vehicle, was beyond what I imagined it. After researching many hire companies I went for Hertz for their transparency and reputation. They were easy to deal with, mainly communicated with Ian. Will definitely use them in the future.
Thanks

"Great service from Ian and the whole…"

Great service from Ian and the whole team from start to finish. Quick to answer any queries I had. Would use again

"Read below before you rent from Hertz UK Heathrow"

Location :
-Short drive from All Heathrow Terminal
-Shuttle Service available that runs periodically

Car:
-Black Range Rover 5L LWB
-Beautiful and clean interiors
-Outside wash before handoff
-Full Fuel/Gas Tank

Pick-up Service:
-Chris and Ian was very courteous, knowledgeable, and attentive to my needs. Explaining everything beforehand off.
Taking time together to inspect the car.

Drop-off service:
-seamless drop off.
-Mileage check, fuel check, overall car interior and exterior inspection and viola! Good to Go!

Thank you!

I will definitely return to Hertz UK Heathrow to rent for my next UK Road Trip!