Sonovate

Money & Insurance
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206 reviews
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Customer Reviews about

Sonovate

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QD

5.00/5.00

"Been very happy with the service"

Been very happy with the service, enables us to place senior contractors without worrying about the funding and also great infrastructure i.e. online timesheets, electronic contract signing etc Also come back quickly to any issues / queries

05/04/2019

David St Martin

5.00/5.00

"5 star delivery service"

We've been using Sonovate for the last 2 years when we initially started to grow our freelance business. From day one they enabled us to cater to the needs of our clients. Their smooth process and exceptional client delivery specialists onsite allow us to be confident in extended our services. In essence, they are an extension of our back office function.

04/04/2019

Annette

4.00/5.00

"I'm a new customer and have so far had…"

I'm a new customer and have so far had a great experience. I'd been advised to set up so when I need it, the service is set up and ready...wish I'd taken that advice! But it was quick to set up and its been slick since. I'd highly recommend.

04/04/2019

Jon Witcomb

5.00/5.00

"Highly recommended."

Sonovate are on point. We've used their service for several years and following some initial teething problems (a result of impressive early growth of their client portfolio), the business have been a pleasure to work with. Customer service is first-class and the portal is slick and a pleasure to use. Our many contractors and clients speak highly of the business; it's a fast, efficient service and we consider Sonovate a genuinely valuable partner. Particular thanks to George, Rhodri, India and Jenny.

04/04/2019

Andrew Longfellow

5.00/5.00

"I've worked with Sonovate for over 8…"

I've worked with Sonovate for over 8 years and our businesses have grown together. I recommend them highly. The payment systems is like clockwork, my contractors find it an incredibly easy/reliable systems to use and their customer service team is great too.

03/04/2019

Penelope Bryant

5.00/5.00

"Best in the market"

We've been using Sonovate for a few months now, the platform is very easy to use for all parties and any issues are quickly remedied. We shopped around extensively and the technology coupled with their dunning process was far and above the best in market for us. We've had zero issues with contractors getting paid and invoices being collected.

On the delta (and I think this is in their Labs roadmap) it would be great to have a white-label version of the platform with our branding and that mirrored over to an app for timesheet submission and approval - the teams in their customer support and finance functions should have direct dials.

03/04/2019

Damian Navas

5.00/5.00

"Sonovate Service Review"

We have been using Sonovate since the first year of our operations and in the intervening 4 years, their service has been integral to the growth of our business.

An ongoing evolution of their services seems to be increasing the value add to ourselves, clients and candidates and the speed of query resolution is rapid.

We have built up great rapport and relationships with the customer team at Sonovate and specifically George who has always gone the extra mile in supporting our business.

03/04/2019

Chris Dodds

5.00/5.00

"We've been using Sonovate for both our…"

We've been using Sonovate for both our temporary and contractor payroll for a little over a year now, and have been really happy with the service. The Portal has a great UI for the agency, temp/contract and clients, it totally removes the admin burden of chasing signed timesheets when everything can be managed online - as a small business, the amount we get for the price with Sonovate is brilliant - portal, timesheet app for temps, backend pay and charge carried out by Polestar (For PAYE Temps) credit checking, credit control, is great value for money. Our account managers (Andy and Emmanuel) have been a great support to us and the few issues we have faced have been rectified immediately.

02/04/2019

GB

5.00/5.00

"It turned out to be a great choice!"

I wasn't sure but decided to go with Sonovate. I know they issue the contracts, timesheets, and invoicing all of which simplifies the process and is a massive time saver yet without doubt the support is fantastic. I've made some basic users errors or my clients/candidates have requested late changes, yet I've not been persiquted for that and the team at Sonovate have kindly and swiftly supported me through those corrections, which for me underpins the decision to unreserdidly recommend Sonovate.

02/04/2019

Mr Anthony Jackson

4.00/5.00

"Easy to use"

Easy to use, flexible and takes on the role of a finance department for a fraction of the cost.

02/04/2019
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