"Satisfactory"

Satisfactory

"Very professional service"

Very professional service

"Generally speaking everyone I talk to…"

Generally speaking everyone I talk to is empathetic, kind and helpful so I want to rate this as 5 stars. On occasion I have had one quite cold and unfriendly support person which has made me feel quite frustrated. Mostly so far so good and this morning those that dealt with my client and me were outstanding.

"Customer service could be a lot better"

Customer service could be a lot better. If there is a problem you have to chase them and help isn't always forthcoming

"AVOID AT ALL COSTS"

AVOID AT ALL COSTS. Company takes on business without performing diligence checks, apologise for their mistake and then try to penalise you (their paying client). We are now using an alternative funding company who do things properly. It's a shame you have to go through the cowboys to find the good companies that support you without solely seeing pound signs.

"Sonovate is a great support"

I wanted to express how good I have found Sonovate's service. Although their team has often said on numerous occasions “its all part of the service” I don't think it would be easy to find a business who has helped as much and with so much enthusiasm. They have consistently and repeatedly gone far further than I would have imagined. They helped close our first candidate to use Sonovate and helped our new fledgling business make its first contract placement. We are likely to have another placement soon and plan to use Sonovate for the foreseeable future. Sonovate easy to use portal and support team is as smooth as any business could want.

"Great service"

Great service, seem to be willing to go that extra mile to support their customers, would recommend to anyone looking to engage these types of services.

"Very easy to navigate and the customer…"

Very easy to navigate and the customer service and business development team are really friendly and helpful.

"Very easy to use"

Very easy to use

"Sonovate provided the service I needed"

Sonovate provided the service I needed, with very short notice, offering excellent customer service and totally solving the problem i had.