"Great company to deal with."

Very pleased with the service. Great communication regarding delivery. Would definitely recommend this company and will use them again.

"great item . delivery time totally rubbish"

Really poor delivery time took over 3 weeks and didnt get hardly any contact

"Quick efficient service at very competitive price"

Website easy to navigate, efficient well tried mechanisms to arrange product delivery and very useful 2 hour delivery slot which allows you to get on with your life and not waste a day sitting in house

"good all round"

Nothing bad to say everything was spot on

"Good Service"

From the moment of placing our order all went very well.
Kept in the loop at all times and the delivery was as on time on the due day.
Cannot fault the service of 365 Electrical.

"Brilliant"

Staff were very polite and helpful from speaking to staff over the phone to the delivery person.

"Very bad customer service!"

I order my item the week before and booked my delivery for a week later because I am a single parent working full time. On the day of the delivery around 12 noon I phoned and asked what the expected delivery time was. I was told 18.00 to 20.00 hrs. Later that afternoon I received an email stating that the delivery time would be 18.00 to 21.00hrs and the long wait began. I had heard nothing, no communication and no delivery. On Saturday morning I phone up 9am and the customer service is closed for the weekend. Is speak to the sales room and they tell me the delivery guy was ill and that's why I had not recieved my item. The sakes team tell me that they are going to find out what's happened then they will call me back. At 13.30 I felt they had long enough time to make contact, I phoned but the person dealing with the issue was busy on the sales floor. He finally phones me back at 16.50 to tell me there is nothing that they can do to get my item to me. So it has been rebooked for next Friday.. At that point I say it's a good job I hadn't put my old fridge outside for collection as I paid extra for them to take away old equipment... His response was that only broken equipment are replaced... Hhhuuummmm I don't think this happens. I'm sure people upgrade from time to time... In a nut shell poor communication, poor customer service, if they make a promise to deliver something then surely they should have a back up driver just in case.
A customer still awaiting my equipment!

"very good"

Clear, fast, smooth service. Would recommend buying for them.

"best bye far"

great web site good choice of electricals
next day delivery was great driver was brilliant with delivery ect

"Good delivery service"

Good communication up to point of delivery. The 2 man crew arrived when expected and they were courteous and helpful. Unfortunately this company were let down by their supplier. The Range Master Classic cooker hood I purchased for £335 was initially out of stock, but 365 Electrical informed me of the delay, which was fine. When the item was unpacked there was a very grotty length of wood inside it wrapped in paper. The wood and the paper were completely mouldy. I checked the item and there did not appear to be any dampness in the canopy and the inside of the box was dry. I sent an email and a photo to 365 Electrical almost 2 weeks ago to let them know, so that they could send feedback to their supplier but I did not receive an acknowledgement to my email and they have not yet replied. I have not been able to get the hood fitted yet and I hope that when I do the item works as it should.