"Lovely Tapas"

Great tapas with this new chef. Lovely dishes served fresh and hot and together.
My only criticism is regarding your selection of wine in your tapas fridge. None of them are palatable. I’m trying to work out why you got rid of two lovely wines including ‘Kono’ and ‘V’ both NZ Sauvignon.
We bought a bottle of ‘V’ to have with our meal but was then charged a £10
corkage fee.

"Cheapest & Great Customer Service"

Paving slabs price was the cheapest found. Arrived direct from supplier with a few issues. Will from Customer Service went over and above, with time and trouble, to understand and resolve any problems.
Highly recommend Bents.

"Didn’t send correct item"

ordered something then got told it wasn’t in stock after i had payed and instead sent out much worse replacement that wasn’t delivered the day it said it would be

"Ty lovely solar light looks very pretty"

Ty lovely solar light looks very pretty

Lovely atmosphere and music, excellent food, staff /service outstanding. Had a wonderful time, thank you 😊

"Won't deliver after ordered!"

Ordered grit salt from this company, large order and offered free delivery which clinched the deal.
Later they emailed to let me know they won't be delivering it as they don't package the items properly and we're refunding my order.
Well thanks for not keeping to the sales agreement. I've now sourced from a reputable company!!

"Love going to bents"

Love going to bents, maybe Matthew needs to introduce better prices on the food in the restaurants. Lots of people can't afford the prices but would love to come Matthew. Also had a horrendous experience with a company unnamed you have at Bents so for this I withdraw 1 star.

"Terrible rip off"

Terrible rip off, charging obscene prices for low quantity and quality. I feel sorry for the pensioners being taken advantage of.
£15 for this breakfast is a disgrace.

"We go every year before Xmas with…"

We go every year before Xmas with family who travel from around the country for our festive get together, shopping and food. I myself am a regular at Bents. Arrived on Monday 16th of December to find all food halls were closed, even the outside Christmas market food huts and the bistro. It was closed for a private event. Nothing on the web page to let anyone know. Only part open was cakes and coffee, even the soft drinks machine was off limits.
The entire group was so disappointed and we will never go to Bents again.
Disgraceful behaviour towards your regular customers. Shame on you Bents! You have ruined a big part of a families Christmas celebration.
If you are planning an outing to Bents then I would advise you to avoid as there is no consistency as to when they are open fully.

"Ordered arbour"

Ordered arbour, other companies quoted 30 day wait, Bents had it at store click and collect within 48 hours .staff on click and collect were extremely polite and helpful.
The order and delivery was flawless with excellent service from the delivery guys.

"Good food and coffee but frustrating experience "

Had a bacon sandwich for breakfast. Lots of bacon and coffee was good.
If you are a person on your own or a couple it can be very frustrating queuing for ages to then find yourself behind someone with a shipping order for drinks and breakfasts for 8 people, all different. It would be good if Bents could have an express counter for people on their own or couples.