"I have used Accupos now for over 12…"

I have used Accupos now for over 12 months and must say they are excellent for support, Sage 50 v25 has just came out in the UK and Accupos already integrates with this version within the hour tech support had us running on latest version,
Well done Guys :-)

"AccuPOS do it again................"

Yet again this company has excelled itself with its amazing technical support. Short wait on the phone and then straight through to a really pleasant tech guy who immediately identified the problem and set about sorting it out. We have used AccuPOS for 14 years now and I can highly recommend them as a truly professional company who clearly have a passion for their work. Well done AccuPOS and thank you again for your help and support.

"I honestly think that the tech support…"

I honestly think that the tech support has gotten much better in the last year or two. It seems in past years techs did not have the best knowledge of the system which could be very frustrating to a person who relies on that support to get questions answered and problems resolved. I'd like to give kudos to both Shelby and Shane. They were both of great help this past week.

"easy"

easy and fast

"Kind, patient and knowledgeable!"

Any time I need help, it doesn't matter how small the issue is, Accupos staff are always kind, patient, courteous and helpful. They are very knowledgeable and if the tech I start out with is ever unable to resolve the issue, they always find me someone who can in a timely manner.

"HE DID GREAT JOB"

HE DID GREAT JOB

"Lewis was so helpful and patient with…"

Lewis was so helpful and patient with me.
After 40 min off me running to multiple computers to find the right one, Lewis remained calm and professional.
I really appreciate all his help as the issue was fixed!

"V good would recommend"

Luis did an exceptional job of listening to my issues and walking me through his solutions. I have always had top notch service when contacting AccuPOS and everyone I talk to seems to have a good handle on the technical aspects of their products

"Great customer service from Josh today"

Great customer service from Josh today. However, I don't understand why there are so many ongoing challenges with our Accupos Adapter.

"We have had a lot of calls in to…"

We have had a lot of calls in to AccuPOS within the last 2 months, as we have been experiencing a lot of problems with our taxes not calculating and the pricing not populating or sub totals, as of last week, we have had over 19 calls to AccuPOS and most times we have had numerous customer service reps as they are not always the same ones.

We can say for the most part that most of them were pleasant to deal with, but we have had a few of them that were not very pleasant to deal with.

We would like to know why the problem is only a quick fix, as it keeps happening on a daily basis, but all they can offer us as an explanation is that they keep telling us it's either our internet or quickbooks online " that it is not a problem with AccuPOS. Also we would like for someone to contact us as we would like some training on the system.
If Wendy Silliker is not available please leave a message 506-538-7336.


Thank you