Parcel Link

Business Services
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97 reviews
Overall Rating
Customer Reviews about

Parcel Link

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David Pedraza

5.00/5.00

"Fast and very professional!"

It was my first time using this company and I´ll use more times!!

21/10/2014

Michael Akude

5.00/5.00

"good service"

i am very happy customer

21/10/2014

Nick

5.00/5.00

"Very Happy"

I've used Parcel Link for a number of months now and am very happy. Parcels are always collected and delivered on time and there have been no complaints to date.

21/10/2014

Tibi Petre

5.00/5.00

"collection and delivery right on time"

collection made no problems and delivery actually made in less than 24 hrs for a UK - RO parcel. A lot sooner than expected.

Excellent service

21/10/2014

Chad

5.00/5.00

"Delivered already!"

For a change this company managed to deliver BEFORE time quoted!!!!!! Sent some car parts to norway ..packing the items took far long than time to reach destination

Happy customer!

06/09/2014

Richard

4.00/5.00

"Sent a kayak to Northern Ireland"

No issues.....wasnt quite sure which service to use so got helpful advice on the phone...all good

29/08/2014

Trav

5.00/5.00

"Always a pleasure"

Been using them for almost 4 years now...some 50 shipments or so later, glad to say we've been more than satisfied. As an Ecommerce company finding a reliable supplier was very important for us and on the reccomendation of an associate we thought we'll give parcellink a try.

Apart from a late delivery here or there it's been easy booking our parcels, getting them delivered..if our customers are happy so are we.

thanks!

23/08/2014

Habi

4.00/5.00

"Generally a good service"

Sent a big parcel of toners to Slovakia...service was ok..cant comment much on the price as i only checked 1 other company and parcellink were cheaper...website was much easier to use...i did have to manually check the order status once as there were some delays because of DHL (hardly surprising) however, all in all a good service...

21/08/2014

Brin

5.00/5.00

"Just what i needed!"

First time i used parcel link was a few days and we're very pleased. it was a pretty important shipment and needed to get it France in time for a wedding.

website was easy to use, prices was great and only had to check status of order once which was unusual because iv had nightmares with previous companies before

Thank you guys

14/08/2014

Andy

1.00/5.00

"Terrible Service 25 days to get pallet from Bolton to Scotland"

We used Parcel Link for the 1st time and the first pallet took about 2 weeks to get from Bolton to Scotland. Used them again thought I would give them the benefit of the doubt what a BIG mistake that was!!

Pallet collected on the 23rd June, after around 5 days chased up the "NEXT DAY DHL FREIGHT SERVICE (it was an amazon delivery so expected a slight delay with their booking in system not 25 days)" advised someone would call back (never did) chased again advised was booked in to be delivered at the earliest possible date (still had no confirmation of delivery) chased again and was told it was booked in on a Friday at 8pm (Never got delivered) chased again and got told someone would call back (Never got the call back) chased again was promised a call back (never got the call back again!!)

For a company whose business is a "Parcel and Pallet Delivery Service" this is totally disgraceful.

Shockingly bad delivery service, no customer service to advise of any delays with the delivery and wouldn't even ring us back when we spoke to them chasing the pallet delivery.

One good point is that DHL picked the pallet up from day after it was booked for collection (maybe this is what was meant by NEXT DAY).

Will definitely not be using Parcel Link again!!!

Parcel link, I'm sure you will not be surprised with my comments!!

21/07/2014
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