"Llevo esperando mi pedido mas de 3…"

Llevo esperando mi pedido mas de 3 meses y siempre me dicen que el retraso es debido al covid
Mas de 5 reclamaciones y siempre me contestan copn cartas tipo. con un testo repetido

"This is a fraudulent company that run…"

This is a fraudulent company that run their business out of Gibraltar to avoid UK tax.
They will take your money but won't send your items.
There is no way of contacting the company over the phone as they don't
take calls.
I've emailed them at least a dozen times over the last month and only receive the same copy and paste generic email reply each time.
Do not use this company as they will steal your money.

"Disgraceful service"

I ordered from Healthmonthly several times in the past and all went smoothly until my recent order. I ordered on 31 JULY. It's now 8 Nov. Clearly there is something strange going on with their international orders - half of my order arrived quickly, while the other half is nowhere to be seen after 3 months.

Very hard to get any replies from their customer service, and when you do finally hear back it's a form letter.

It's a shame, but it's clear they are having serious problems right now. They are blaming COVID, but other supplement shops are not having these same issues! They refuse to refund. Will only voucher credit, as if I would order again when I never got the first one!
They won't be getting my custom again.

"Disappointed"

I placed an order on 1st September, have emailed twice asking for any kind of update or tracking. Item still not received 2 months+, so looks like I will have to contact my bank. Terrible that they are allowed to be online still. Wish I'd seen the reviews beforehand that it's a scam website!

"Worst experience ordering anything from…"

Worst experience ordering anything from them. Second month now passed and I have not received my order, arguing to get refund back since second week and all I get is automatic messages saying the same stuff over again. Do not recommended buying anything from them

"Warning"

Warning. DO NOT use this company you will almost certainly not receive your items. I ordered on the 2nd August and three months later have still not received my order. Emails sent will receive a reply saying they are looking into the delay, emails asking for a refund will be ignored. The internet is full of story's similar to mine. AVOID.

"Placed the order in August"

Placed the order in August, never received the product, just lies from customer service that it will arrive, 2 times in October for delivery in October. Nothing arrived and no refund.

"Placed an order in August"

Placed an order in August. it has still not arrived. I have emailed several times and I was simply asked to be patient. The delivery estimate keeps changing. This is unacceptable!

"Never received the order"

They don't even deserve 1 star. I never received my order and asked about the refund was told to keep waiting for the product, it's been over 2 months and I'm still waiting..

"In my opinion the service is diabolical…"

In my opinion the service is diabolical. I placed the order and was then told the goods are being delivered from America in about five weeks time. Then the goods didn't arrive. They still haven't and I bought the goods on 23rd August 2020. Then i was fobbed off with evasive responses after chasing them by email. By law goods ordered from companies in Jersey, like HealthMonthly, must be delivered in 30 days. I asked for my money back and was sent a credit code. They tried to get me to buy from another company. Got my refund Thanks to me contacting Jersey Trading Standards. They have done a great job. I will not order from HealthMonthly again, ever.