"Product still not arrive after almost 3 months and no refund as I asked"

Will never use this Company again although I have used in the past.

Ordered product on 30th July which was shown to be in stock.
Product hadn’t arrived after 3 weeks so contacted them via there online system.
They then amended delivery date to 11th September. Still no product so I tried asking for a refund again via my online account with them.
Whatever you ask them they reply with a standard email blaming Covid. They seem not to read your ticket or respond to your question. They just send standard Covid response. And their website claims that their website and call centres are temporarily suspended so they can deal with emails.
So almost 3 months in and still no product and still no refund as requested.
Buy your supplements from elsewhere, there are plenty of good suppliers on Ebay, and with more protection if product does not arrive.

"Never turned up. Don't use this company!"

Ordered start of August. Expected a week delivery. Got told September 16th. Its now September 25th. Would like a refund please.

"i have not yet received the product…"

i have not yet received the product yet, it should have come on the 10th September

"Absolutely terrible"

Absolutely terrible. Goods never arrived, no response to emails, no number to call. Got my money back from the credit card company. I used to be a regular customer. Never again. BUYER BEWARE.

"2 months after I’m still waiting for my…"

2 months after I’m still waiting for my delivery!

"Part of order"

Was disappointed as part of my order still did not arrive after waiting nearly 2 months. However, a refund was given but I would have preferred the option for a replacement instead.

"I am waiting for my order almost two…"

I am waiting for my order almost two months and I didn’t get 😡

"Superb service as always"

Superb service as always, super product at an affordable price as well.

"Very poor service ordered and paid for…"

Very poor service ordered and paid for 2 orders and received nothing! After many many emails as there was no other way to contact them I finally had a response (after several automated msgs) offering my money back. Only received 1 payment still waiting for the other and that is 3 months ago !!!

"Dreadful"

Dreadful. Ordered 31 July, product never came. Will never use again.