"Sharp edges"

The bottom piece had sharp edges and hurts my tongue.

"The edges of my retainers are very…"

The edges of my retainers are very crooked and sharp. They look like the worst impression I have gotten.

"The case my retainers came in was…"

The case my retainers came in was cracked

"Great customer service."

Great customer service.

"It was amazing"

It was amazing. My impressions got lost in the mail and they immediately sent me a new set. Just got my retainers in and they fit like a glove. They are a lot stronger than the ones I got from my ortho and those were 400! Thank you for helping me keep my smile at a decent price.

"Didn’t receive all of my items"

Didn’t receive all of my items

"Slow response "

My bottom retainer did not even cover my teeth. I completed the retainer fit questionnaire and have not heard a word??

"Perfect fit"

Perfect fit! Came in a timely manner!

"The company kept us informed regularly…"

The company kept us informed regularly of the progress on generating the retainers and their shipment.

"Worst customer service"

Worst customer service. Sent me the wrong item but wouldn’t even take it back. The box still unopened. They said sorry we can’t do nothing. You can’t just take someone’s money for sending them wrong things. That’s so unethical and very poor business specially starting a new one.