"Top Ware, zuverlässige Lieferung, Einfuhrabgaben im Preis einkalkuliert"

Ich habe länger überlegt, ob ich einen in Europa nicht erhältlichen Artikel über Revolve bestellen sollte. Habe mich schlussendlich dazu entschieden, trotz des etwas überhöhten Preises. Es stellte sich dann aber heraus, dass sämtliche Einfuhrabgaben im angezeigten Preis bereits enthalten waren sowie Standardversand. Habe noch die 8 EUR Expressversand aufbezahlt. Mittwoch nachts bestellt, geliefert ein Tag vor dem angegebenen Lieferdatum bereits am Montag Vormittag (LA nach Wien). Der Artikel selbst ist ebenfalls von der Qualität viel besser, als ich es angekommen hatte. Also 5 Sterne auf jeder Ebene. Da ich keine Retoure hatte, kann ich dazu nichts sagen, alles andere top und vertrauenswürdig 👍

"Its a been a month since I made an…"

Its a been a month since I made an order, shipment has not been received till now, they keep on giving misleading information. And as of today UPS has informed me that revolve has stopped the shipment from being delivered.

Worst customer service ever.

"Ik raad niemand aan om hier te bestellen "

Meerdere bestellingen terug gestuurd, de track en trace geeft aan de bestellingen op 4 september bij revolve hebben afgeleverd. Tot heden nog steeds niet mijn geld terug. Elke keer is er wat aan de hand. Slechtste klantenservice ooit. Ik raad niemand aan om hier te bestellen

"Tutto perfetto! "

Esperienza perfetta: l’abito che ho ordinato mi arrivato dopo pochissimi giorni, la qualità è ottima ed è perfettamente uguale alle foto sul sito!
Sono il top!

"Abysmal customer service"

Revolve's customer service is abysmal and in need of substantial improvement. On September 5th, I submitted a request for a price match and received automated response stating, "We have received your email and will get back to you within 24 hours." Today is September 9th, and my request has not been addressed.
Their website clearly states they will price match products. I found an identical item priced $10 lower on a competitor's site and, instead of immediately honouring the price match (which is so simple and straightforward to verify), I was asked to submit an official request through the "Contact Us" page— I did that, provided both links to their product and the competitor’s with a clear $10 price difference. And now, the competitor’s promotion has ended, and Revolve not only failed to price match, but they didn’t even bother to respond to my request. But in the meantime, they successfully sent me 12 promotional emails about new arrivals, best-selling items, and irrelevant content like "Welcome to NYC." One would expect that Revolve would prioritise honouring what they publicly state - their price match policy and their promise to respond within 24 hours. If you publicly commit to responding to customers within 24 hours, you should stand by that promise. And if you state you will price match - that too should be honoured and streamlined rather than unnecessarily complicated. I haven't even bought my first product from this company and I already don't trust them.

"The return process is such a mess"

The return process is such a mess. There is no return button on the web to initiate a return. I had to email customer service to find out how to return. Turns out the return address on their website and the the same return address confirmed by their customer service was an old one. I had to send another email to customer service to find out where is my return. And they told me I posted to the wrong address. What the hell?

The only good thing of my first Revolve shopping express is their customer service does respond fairly quickly. But that’s it. I won’t shop on this website again.

"Best customer service ever "

The customer service was incredibly fast, reliable, helpful and overall lovely! Offered me a full refund when the dress I bought unfortunately lost quite a lot of sequins after a first wear. Let me keep the dress and also gave me a %15 discount for my next purchase. Completely hassle free and I did not have to push for a refund at all, best company/customer service I have ever dealt with.

"Your order #B267078139"

Your order #B267078139
Ho acquistato una giacca e l'ho cambiata Il centro assistenza clienti ha risposto rapidamente e l'ha elaborata rapidamente. Buon prodotto e servizio rapido.
Grazie

"I never ordered anything from this…"

I never ordered anything from this company, and somehow my credit card showed a bill for $39.95. I did a Google search and there is hardly any information about this company. What does this company sell anyway? Whatever it is, I never received it. So I am calling my bank to dispute the charge.

"Shocked at the prices. "

I'm really confused at how this shop sells anything in the mens range, was looking at Hoodies and the majority of them are so overpriced it's crazy haha, Represent hoodie is 100 pounds more expensive than amywhere else, They are selling an All Saints hoodie that's 100 pounds everywhere else for 210 pounds, it's barmy.