"I’m really disappointed with the…"

I’m really disappointed with the treatment I have received from revolve this company has really failed in all ways - After placing an order it was canceled why? Who knows? My billing my address everything matches not sure why risk management decided to pick me and cancel my order. This will be the last time I ever shop at revolve and I’ll be sure to let my friends and family members to avoid shopping at revolve at all cost. Their reasoning behind why the order got canceled makes no sense I’m given the option to pay with Klarna PayPal or a third party but not with my own personal credit cards how does this even make sense it doesn’t not sure why a third party verification process is needed when your company can verify me buying $300 worth of items isn’t that what risk management is for??? I’ve already purchased the same items at Nordstrom so I won’t be needing anything any further but just truly disappointed in this experience. The only reason why I placed the order in the first place was because I was sent a 15% promo code to come back as a customer and I wanted to take advantage of that since it was a good deal. Please inform your customers why their orders get canceled and can’t pay with their own credit cards no explanation makes no sense.

"Wir haben vor 5 Wichen ein Paket im…"

Wir haben vor 5 Wichen ein Paket im Wert von 180€ zurückgeschickt und werden jetzt von Klarna ständig angemahnt. Von Revolve wird jetzt behauptet, wir hätten einen leeren Karton zurückgeschickt- das ist unfassbar. Auch wir werden den Rechtschutz einsetzen und für schlechte Presse sorgen. Finger weg von diesem Unternehmen.

"Don’t buy presale with them!"

Not giving one star because despite all what happened, I was given generous discounts to place my order again. Based on my experience, do not buy pre-sale items, I’ll tell you what happened to me; placed an order in June and received a notification that my item had been received but then was lost in the warehouse. My order was cancelled and I was told to order again. I complained and got an additional discount to placed the order again. We are now mid-Aug and still nothing. I have been waiting over two months. First time customer and unlikely to ever order again from them despite how the staff have been trying to appease me.

"Sinead…what a star!"

Sinead…what a star!

I received a product and there was a problem with it. Emailed Revolve and had the most amazing customer service from Sinead.

She was quick, full of apology, polite and solved the problem immediately. A great ambassador for the company.

"One of the worst experiences I've ever…"

One of the worst experiences I've ever had and the worst shopping site.. All shopping sites show the size accurately.. I bought four sneakers and chose the size I always choose.. But when it arrived it turned out that the size was US and not UK and there was no specification next to the number.. When I wanted to return it cost me $343 and I talked about this matter with customer service who offered me $50 as a one-time assistance!!

"Fast shipping and great customer…"

Fast shipping and great customer service. Don’t always love the clothing quality so that’s why I can’t give 5 stars.

"I have been charged 75£ for an order…"

I have been charged 75£ for an order that I haven’t receive confirmation or order number , payment was supposed to be done through Klarna no transaction there and payment has been taken now my card is blocked due to suspicious transaction on my day to Greece , orders were supposed to me a gift for my son birthday

"No longer giving recognition to all"

I used this shop in the past when I was shopping for a ex girlfriend. One of the things which really attracted me to this site which no one else did was it gave recognition to the designer, the photographer as well as the model and I have recently been on to the site and have seen they have changed this, I think this is such a shame as it really made them stand out from the rest.

"Revolve is amazing!"

I ordered a dress here recently - they carry higher priced items/designers, but I find the majority are competitively priced based on where you find them elsewhere. The dress was stunning and amazing quality. Shipping was super fast (I’m in Canada) and it arrived within a few days of placing the order; I was also provided with tracking info so I could stay up to date with where the item was during the shipping process. There were some issues with the dress (missing belt loop, etc.) but when I reached out to customer service they were super responsive and more than resolved the issue promptly (like, within an hour of reaching out to them) - honestly some of the best customer service I have ever had. They made a point of emphasizing that receiving an item not in perfect condition was not the experience they wanted a customer to have or in line with their company. I was reluctant initially to buy such a high priced item online from a company I’d never dealt with before, but my experience was amazing and I will 100% go back. Amazing customer service!!!

"Super "

Super zufrieden.
Mega,schnelle Lieferung.
Kein Problem mit Zollgebühren.
Immer wieder!