"Highly recommend this service its all…"

Highly recommend this service its all very new to me as first time moving out and into a rented property. Stacey explained all very throughly to me and was very helpful

"Endless Chase for Invoices with Empty Excuses "

I have been trying to obtain my invoices from Homebox since December, covering the past year and three months. As the company responsible for managing my utility bills, you are expected to provide these upon request. However, the only response I received was to my last review here, where they ignored my request and told me it takes 4-6 weeks to provide an invoice for my last month.

To clarify, I am not requesting my final bill, I am asking for all my invoices from the past year and three months. It is 2025, not 1980; providing an invoice should not take a company 4-6 weeks. I would appreciate a more professional and trustworthy response.

"Matthew Stanley"

I was called by Matthew Stanley who was really nice and friendly about setting up an account for my new property, Matthew found a solution that works around me and was really helpful and gave me a estimated price monthly for all of my bills , very happy 😊

"Really want to thank Mathew Stanley for…"

Really want to thank Mathew Stanley for helping me out today

"Very happy with our experience with…"

Very happy with our experience with this company. All the information has been shared and was very helpful. Stacey Rossouw has been lovely and i’m happy to leave a 5 star review.

"Took my money on the 3.1.25 (direct…"

11.2. update: now the payments are on the way to the suppliers... so I updated my stars from 1-3 for the high speed and nice call from Sophia... pls never again...

Took my money on the 3.1.25 (direct debit). didn't book it correctly, explained me on the phone they have no money from my side (a really not nice person on the phone). I had to send them all my bank statements... unbelievable... now they found the money... nice... but they didn't pay suppliers yet. absolute not ok...

"Really easy to navigate and use"

Really easy to navigate and use! Highly recommend it

"Highly recommend the service"

Highly recommend the service. They will take care of all communication with providers. Maria M. also helped us with a very particular request to make changes to some bills.

"This company is a scam"

This company is a scam and should be avoided at all costs. Homebox provides nil value for money. They will misleadingly sign you onto a 12-month contract without clear or advance warning using deceitful marketing tactics, then charge you cancellation fees if you elect to break early. It takes minimum 48 hours to receive a response to any kind of query. Communication is regularly cluttered, repetitive and disorganised. The complaints resolution team appears to have no intention of resolving service issues, preferring instead to use their concealed terms of service as justification for why no responsibility or action is required on their behalf. Homebox ignores new bills to the point of service providers sending debt collectors’ notices. Do not waste your time or money.

"very nice and easy process"

very nice and easy process