"Emailed regarding a delivery date and…"

Emailed regarding a delivery date and was told August after asking for a more specific time to expect it as in end of August middle start it’s a long time to wait considering I’ve already been waiting for all of July as they hide the date of delivery in light gray font not great would love an update on what’s going on

"Great communication"

Delivery was delayed quite understandably because of Covid 19 disruption but I was kept informed throughout. I was advised of the problem, the reason and what was being done to attend to it. Excellent communication. Would definitely use this company again.

"Customer service is great and quick."

Customer service is great and quick.
What would be great, to add "how to UNfold handles" and how to "FOLD again scooter", there is also a lack of some assembling scooter videos on the internet.

"The scooter is amazing"

The scooter is amazing, Great product at a Great price

"4 long months!"

After the longest 4 months of my life, due to covid, my furo system scooter finally arrived! I'm not going to lie.....it was well worth the wait and couldn't be more happy with it in everyway. It's by far the best scooter I've come across so far.
It's extremely well built and its performance is exceptional including the brakes, lights and suspension.
By far the best £750 I've spent in a long while and if you're into scooters I highly recommend it.

"Little upset that the handle bars keep…"

Little upset that the handle bars keep coming loose and the creaking from the steering and the mileage is no where near what it said I have to charge every 2 days and I only do just over 2 miles to and from work it actually ran out of charge on my way to work on the third day

"It does what it says on the box"

It does what it says on the box. Good, well-built, safe, brakes front and back, lights. Locals in Italy are impressed, asking where i got it and how much i paid for it thinking it was double what i actually paid. The security system is v useful and I will add a physical locking system such as a D-lock. It has to be the "Bentley" of e-scooters!

"Pretty decent scooter I purchased the…"

Pretty decent scooter I purchased the Fuze Max definitely does 40KPH but not sure about the range on the Max though!!! Need to check the bolts regularly as they do loosen but does come with a handy little tool pouch. Furosystems great customer service to date, only thing was the delivery date took two months but worth it!

"Timely information given as to progress…"

Timely information given as to progress of order. Well packed. UPS Delivery polite and considerate. Best of all was the item itself. Lived up to expectations. A well engineered piece of escooter

"I got good responses to questions…"

I got good responses to questions though I think a little more info could have been given with the delay in delivery.

I was happy with the delivery and the scooter has met my expectations and descriptions given.