LightRabbit LED Lighting
John Brown
"Mendacious and lacking in honesty, best avoided!"
Ordered 8 energy saving bulbs at £118, shown in stock. Checked order details 5 days later, still shown as "Processing". Queried this by email, reply no stock , due in 7 Nov. On 8 Nov order still "Processing" queried by email, told just in and will be shipped to you today. On 9 Nov still "processing" online conversation with Customer Support, after 5 minutes of no awareness of what going on I asked for refund, told request would be passed to Manager. Email on 11 Nov querying "Processing", told items dispatched 9 Nov and should be with me that day or next. On 14 Nov I emailed to say no delivery and where is my refund. Reply from LyingRabbit items just in ready for dispatch!. Asked for refund, told will take 72 hours, did not take 72 hours to take payment. Terrible service and downright lies about stock and shipping, AVOID!
R A F Hollett
"Not good"
Any company that advertises goods, takes your money but does not deliver the goods shoulder be
left well-alone - I had such an experience and despite very polite platitudes, the company failed to refund my money on the due date as agreed although it was eventually after a dispute was opened with PayPal.
Dawn S
"One happy customer!"
I received my bulbs yesterday which was a nice surprise as they arrived fast. They are bright and have a good colour. I am just logging in to buy more for the bedrooms now!
Roger Moore
Robert Jones
"Really good service and prices"
Really good service as far as advice is concerned. Nice to deal with a company that does actually call you back in 10 minutes when they say they will. Prices and postage is very good too.
Robert Jackson
"Only one hiccup"
Quality of goods and delivery time as promised, only problem was never sent order confirmation or despatch emails despite contacting by phone on between, so was in dark as to progress of my order.
Judith Oppenheimer
"Smart shopping, bright lights for winter nights - energy saving!"
The service from Lightrabbit is really good - fast and reliable. I recently bought an 8 Watt E27 classic bulb for my bathroom. It actually seems a lot brighter than 60W equivalent. It's a big too big to fit the cover back onto to light fitting, but no matter, the light is good and I'm saving money!
Stephen Bond
"We found the light at the end of the tunnel..Lightrabbit"
after searching endless sites for the lighting products we needed at the right price we eventually found our light at the end of the tunnel when we found the Lightrabbit site; first class service, first class products, and first class prices, so now we can save you hours of searching, just go straight to Lightrabbit for total satisfaction
Rimantas Calyj
"Using 12 watts instead of 150!!!"
GU10 led lamps are very good. I chose 120 degree version to cover more space as standart halogen ones were not givin enoug light in the kitchen. New led ones are covering whole space and using only 12 watts instead of 150! Now can leave light on for my 3 year old daughter.
As regarding lightrabbit. Transaction was very smooth and delivery was fast to Ireland from UK. Product quality is very high and prices are also very good. For same price you would buy "eco" 35W halogens here.
OCor
"Awful low quality products, poor service"
I bought a range of bulbs, and ended up returning most either because the light output was poor, they didn't dim when sold as dimmable, or failed (three out of 4 G9s failed within two weeks!). The returns process was tedious and very slow.
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