LightRabbit LED Lighting

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307 reviews
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Customer Reviews about

LightRabbit LED Lighting

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John Corley (The Peels)

1.00/5.00

"Are all led lights this bad"

Are all led lights this bad? GU10 1 working out of 8 after 18 months of about 1 hr per day. half globe b22 last about 2 years.

16/11/2019

Fahmeed Iqbal

1.00/5.00

"Unreliable bulbs from a very unreliable company -AVOID"

They have no customer service at all. They don't answer the phone, don't reply to messages left or emails and their online message service does not work. I can only assume they have gone bust.
Unfortunately I purchased a large number of LED bulbs from them and most of them failed after 1 year.

17/07/2019

Harry

1.00/5.00

"Terrible company. Terrible bulbs."

Had about 10% of their LED bulbs fail. Can’t get hold of the company. Avoid.

16/07/2019

Richard Smith

1.00/5.00

"Do Not Purchase from this company"

Do Not Purchase from this company! I'm actually of the thinking their apparent Google rating on their website is faked, as it just points to an image on cloudfront.net.

I bought 9 ceiling panels and one is faulty. I have left 3 voice messages now and no response.

Clearly they do not care about their customers and hopefully will be no more soon. So long as the lights last a year I'll just take the hit and learn my lesson. Shame really, why bother putting the effort into the website only to be so rubbish!

15/07/2019

Balint Bolygo

1.00/5.00

"Sent out faulty products"

Sent out faulty products, can't get hold of them and online email portal also seems to stall, so no communication at all, will not use them again. STAY AWAY!

12/07/2019

Kevin

1.00/5.00

"Beware"

Beware - Very Poor Company.
Just had a few of their LED GU10 bulbs fail. Unable to get hold of company to honour their warranty.
Tried phone calls, email and their Contact us web interface.
No replies............. AVOID

10/07/2019

Ivan Opinion

1.00/5.00

"Will not honour the 5 year warranty…"

Will not honour the 5 year warranty they gave when I bought my bulbs from them. They have recently changed their warranty to 18 months and claim that they have the legal right to apply this to sales they made with the 5 year warranty. This is of course nonsense, but they will not back down, so the only option is legal action.

Shame on you, Light Rabbit for conducting business in such a shoddy way!

27/05/2019

Jim Lynch

5.00/5.00

"Purchasing LEDs Bulbs"

Recently purchased 10 led 5w cob spotlight bulbs after receiving them I had some issues with few and contacted their customer support team.

I can honestly say they couldn't do enough for me , and sent out an immediate replacement. I have purchased a few times in the past from this company and again found them to be very fast delivery and great products.

Bought 15 led bulbs that are stilling running for 3 year's now without any problem.So in my opinion I'd recommend this company to anyone who's looking to purchase LEDs or light fittings.

07/05/2019

RC2567

1.00/5.00

"Don't use! They seem to have gone out of business"

They seem to have gone out of business, no delivery of my order 2 months later, not answering phones or emails. Have initiated paypal claim. Beware as their online shop still takes orders

24/04/2019

r veal

1.00/5.00

"HIGH FAIL RATE !"

Appalling !! 5 year warranty not being honoured. Do NOT use this company. Built a new house. Deciding factor on buying from this "company" was the 5 year guarantee. fail rate of bulbs has been HIGH

20/03/2019
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