"Great after sales service"

I had a problem with LED,s ordered with dimmer module, and phoned technical support who sent me out another module i still had problem with LED,s flickering after set up, they sent me out upgraded LED,s bulbs which sorted the problem out and pre-paid label to return first set of LED,s and module, I would recommend this company to anyone.

Thank you Lightrabbit

"Problem solved FAST."

I recently had a problem with a bulb bought from Light Rabbit. Having notified the company of the problem it was dealt with swiftly to my complete satisfaction. I have ordered bulbs several times from Light Rabbit and would certainly purchase goods from them again.
Robert Johnstone Ayrshire.

"Pruchase, returns and advice on LED bulbs"

This company is, professional, factual and 100% tuned into LED issues whenever you contact them. Regardig returns, they are polite and know exactly who you are and what you ordered. If they make a mistake regarding a delivery, (following a simple telephone conversation) you get a pdf label to post the items back free of charge. However, you need to be patient as this may take a few weeks!! They are very customer focussed and their website is superb (I have been involved in website creation/design) This company is a 10/10, WYSIWYG organisation, I would have no hesitation in recommending or ordering again, well done all staff at Light Rabbit!!!!

"First class"

I use LightRabbit because the website is so easy to use and service is first class. I had a couple of LED high power candle bulbs go faulty within the warranty period, so I contacted Pawel via email. The reply was instant and new bulbs sent out to me. No hassle, no worry, just 100% professional service. Thank you.

"First Class Customer Service"

I purchased a couple of early generation LED lightbulbs in 2014 and two years later, one of them died. LightRabbit, without question, are sending out a replacement straight away. They are absolutely good for their 5-year guarantee. Go ahead, buy with confidence! :o)

Update: A further LightWell LED light bulb died and LightRabbit have, again, honoured their 5-year guarantee - a testament to their belief in the reliability of their products. Don't forget to fill in the 'guarantee extension form' when you purchase to make sure you get the additional 3 years!

"Customer Service + Prices"

Customer Helpline & After Sales Service excellent. (Pawel in this case)
Had a problem with LED dimmer switch but replacement sent promptly & working fine now.

Used LightRabbit in past & always found them helpful,honest & competitive in their prices.
No hesitation in recommending.

"Very efficient company"

Ordered a new 200 watt replacement led e40 bulb....had a problem with it and with 24 hours was sent a replacement free of charge........Excellent service and customer attention was not expecting a replay so quickly. Thankyou

"Service"

Very good service. Good price. sorted minor problem with faulty bulb without any drama. Full marks R Watts

"Great service and great customer service"

I purchased a few candle and gold ball LED lights from here, as they had the 2700K lights, as most LED bulbs I find too white. Really good service, easy to use and one of them was faulty, a replacement was sent out without any quibbles or hassle, highly recommended!

"Good service"

This is my second order with light rabbit.

I am pleased with the products, the warm white is actually a warm colour similar to halogen, which is great.

Customer service and delivery is good.

Having ordered over £80 of bulbs received them the next day. The were packed well and came with a handly LED lighting guide and LED keyring torch.

The order was split as some of the bulbs were due in stock a day later and was impressed with their willingness to send what they could that day. Most companies will wait until all the stock is in to save postage costs.

The company promises 5 years warranty which also gives me confidence that they stand by their products. One of the main reasons I have bought from them twice!