"False Advertising"

They ran an ad stating discount code can be used on the entire store. After a month from when I placed my order which I received a confirmation email and they took the funds out of my account and even followed up with them numerous times to check on the status of my order, they told me today the code didn't apply for my order and that I had to A either get a store credit or pay the difference. After stating they should honor their ad they told me I should go support a "cheaper company. "

"Fake account never received the order."

Fake account never received the order.

"Not even one star"

Not even one star worst triathlon company, no phones for talk to someone, bad customer services please don’t waist time or money

"Never EVER shop/order Love The pain ..."

They are totally fake ! Worst shop you can imagine.
I've made 2 orders in November 19 & January 20 (almost 600$) i've got stricktly nothing !!!
Support is just lying saying that "it's going to be shipped soon & so on.."....but nothing NEVER HAPPEN
They never react until i warn them that i will place a fraud request to my credit card company
NEVER BUY ANYTHING from them...this is a FAKE company, never trust them or what you can see on their site.

"NO DELIVERY!!!!"

NO DELIVERY!!!!
Worst shop you can imagine. Don’t buy anything from Love the pain!!!
I've made an order in July 2019 (330$) i've got nothing. Support is just lying to me that "it's being shipped and so on..". NEVER BUY ANYTHING from them! and i've got nothing. Support is just lying to me that "it's being shipped and so on..". NEVER BUY ANYTHING from them!

"To order this kit, you must Love the pain."

I ordered kit on the 31/8/2019 order #8888 and I have received plenty of excuses but no kit. The kit is fantastic but the service is non existent.

"Attorney General & the Public inquiry unit"

I have waited 15 weeks and LTP continue to not send out the order and make multiple excuses. I have placed in complaints too BBB.org and now to the UK action fraud unit and today the ASA. The company does not respond and despite stating DHL will be delivering but they are delayed to to corona virus I contacted DHL and they have confirmed LTP have not handed over any items to be shipped.

Can everyone please pass on this email (mark at triathlonlab dot co dot uk) to anyone you know that has purchased LTP clothing and not received them. I am writing to the Attorney General and the Public inquiry unit over this issue and LTP. This will begin an investigation into practices of the company and hopefully the owner.

Please do not make my mistake and order without reviewing this company and its practices online.

"Payed 315$ in advance and got nothing"

I've made an order in July 2019 (315$) and i've got nothing. Support is just lying to me that "it's being shipped and so on..". NEVER BUY ANYTHING from them!

"Paying without getting the items"

I make two orders:
Order #LTP9443 from 29 November 2019. I ordered a tri suit and arm warmers.
Order #108 25 from November 2019 in the outlet. I ordered a tank. "All items in the outlet ships 1-3 days" is written in the outlet policy.

I haven't received my orders.
I wrote several emails and sent messages using a contact form in the web site but I have never received any response.

"Full of lies, don't buy from them..."

i ordered 4 products, not custom made, on June 19...
at the end of summer that nothing arrived, i started sending them mail, without any response in the begging. they said the fabrics were delayed in Italy.
at the end of October (after 4 months) they told me that my stuff are at production line!!! after several mails from my side and few response from them... 10 of december (6 months after my order) they said the order is coming...!!!!
BUT nothing came.!!!!!!!!

DON'T BUY FROM THEM!!!