"If I could give zero stars I would."

If I could give zero stars I would.

8 months wait for products to arrive, even when paying the one week rush fee.

Items finally arrive in the wrong print and wrong size.

No response from their customer service to try to rectify the issues.

"Ordered 3 suits in November…"

Ordered 3 suits in November 2019...still nothing. Absolutely disgusting. We will be talking this further! The fact they still advertise too, is just a joke. Never, never, never order from this company!

"Have exactly the same problem as all…"

Have exactly the same problem as all the people here.
Ordered two suits 6 months ago (on February 2020) still didn't get any shipping info only excuses and lies. I thought it was only me who didn't get anything but now reading all these reviews I realize that I was scammed too. Filed a complaint with the Federal Trade Commission, no action was taken at all yet. Next complaint will be filed with Internet Crime Complaint Center. (IC3) hope it will help.

"Very Poor Quality"

I was really excited about this company, but sadly the quality of their products is incredibly poor. The fabric they use seems to be very low grade. When I washed the shirts I purchased the first time, they immediately shank by 30%, and the fabric and stitching unraveled.

"We love the pain"

I always wanted to buy from love the pain! Designs are LIT and very unique and fun ! I decided to make an order last June . They clarified that orders take longer than usual due the COVID and also due the way they make the clothes ! Clothes are made based on order so there is no stock . I know sometimes the waiting can be frustrating for many people but they answer my questions on IG everything like I asked . Got my first order and I already ordered more clothes ! Also HATS my girl love them and want to have matching HATS and tshirts ! WE LOVE THE PAIN

"They are a fraud!!"

My husband and I were excited to make a purchase because of their cool designs, but we ended up having a very bad experience. My advice, DO NOT PURCHASE FROM THIS COMPANY! It’s been 5 months, and no answer, no shipping and no refund. THEY ARE A FRAUD!!

"do not order !!!"

already nine months of waiting! each weeks same lies from customer service, 'your order will be ready next week" but it never happens. now i try to get back my money with the help of my bank!
if you try to write a bad comment about them in social media, they will block you. you cant find their legal name or address anywhere! THEY ARE SCAM!

"Fast shipping, great communication, and cool products!"

I got my products in less than a week after I ordered. I am very happy with the service and communication! Also, the quality seems pretty good so far. I typically rock Rapha gear and like I said, I’m pleased with the quality. I hope people give this company a chance! I’ll be buying again soon.

"No fraud at all!"

On 28 april 2020 I ordered a jersey and a bib. I must admit, after I had read all the comments on bad or no delivery I was very skeptical. Today on 15 July 2020 I received my shipment. It took 11 weeks. Love The Pain is very clear on their website about the time for delivery: 9 to 12 weeks. In my case they kept their promise quite well. And my emails, asking about the progress on delivery were all answered within one day. So, no fraud at all!

"Since more than 6 months i am waiting…"

Since more than 6 months i am waiting for my order >400$. Customer service keeps telling me the same excuses that they have problems because of covid. In the same time i get newsletters from them where they announce new products! I totally lost trust and i try to get back my money.