"Sie liefern nicht ! "

Im Juni 2023 Produkte gekauft und bezahlt. Nach Monaten kam eines der gekauften Produkte.

Seither immer wieder zunächst Vertröstungen und dann irgendwann keinerlei Reaktion mehr.

Was soll man da noch tun?

"only 1 of 2 suits were delivered"

Last august 2023 I ordered 2 suits from Love the Pain. Only one of them was delivered months later. I contacted several times per mail a person called ben and got always some answers as they were looking for the missing suit, or they were waiting for the chamois from Italy, but the missing suit was never delivered. I tried also with the help of Better Business Bureau to receive the missing suit but Love the Pain did not answer to their request. Nice and expensive stuff but do not order it, there is a high risk that you will never receive your ordered and paied stuff!!!!!!

"SCAMMERS"

SCAMMERS, i made an orden A YEAR AGO and they haven't delivered anything. I wrote them in all of their pages and they didn't respond anywhere. They just stoled my money. Be careful

"HORRIBLE EXPERIENCE"

HORRIBLE EXPERIENCE. I spent over $5000 with this excuse for a company. Ben is a one-man show that has a few part-time workers. After one year I'm still waiting on products. And the products I have are already deteriorating. I am a cyclist and bought a ton of cycling kits. The legs are stretching so they don't even stay, the sizing is totally inconsistent. I wear a medium and some stuff fits, some stuff is way too tight, and other stuff is Way too loose. It will not give you a refund no matter how poorly of a job he does. And he will threaten you. If you ask him why you don't have your stuff yet after six months. I feel he's either an alcoholic or a drug attic, but of course, I don't know this for certain. It's just that the way this business is run it seems like that could be the case. Since this is a "Business" based on Gear for athletics, I highly suggest you run the other direction as fast as possible.

"WARNING..… THEY ARE SCAMMERS"

Wish I'd googled reviews before ordering.
I emailed them at the end of August asking them if I ordered 2 suits would they arrive by 21st September for a race I was doing. I was told by someone supposedly called Ben Haas that he would personally make sure it was made and sent straight away. I'm in Australia so I even paid a stupid amount for express postage. 2 weeks later I emailed inquiring how they are going and got no reply. I emailed a few more times with no reply. I messaged through Instagram and was told my emails have all been replied to.
I contacted again through their 'contact us' on website and received a reply saying ' are you receiving our communications '?
They then didn't reply again until I threatened with action.
Their response was, ' what's the issue!!!'
I replied once again and surprise.. no more response.
I have followed this company for a few years and was originally so excited to finally afford a trisuit from them however I am now just greatly disappointed and disgusted in their unprofessional business and attitude.
NEVER BUY FROM THEM.

Janelle Australia

"Wish I had found these reviews earlier"

Wish I had found these reviews earlier! It seems I’m not the only one! I placed two orders at the end of may. It arrived 4 month later after countless emails I sent and they told me they where on holidays I’m missing 3 of the 5 items I ordered and one of the ONLY two items is the wrong size. 🫠 they don’t answer emails, IG messages and they even blocked me. TOTAL SCAM

UPDATE: I sent a threat telling them I was going to report them to federal trade and they answered saying they sent everything and in correct sizes! It seems I am a liar and scam artist myself… I have reported them anyway. To bad they answer only this way.


Also forgot to add that they are VERY rude!

"THIEVES!!!!"

I placed an order Nov 2022 for two jerseys and a pair of bibs. they said they would be shipped within 4-6 weeks. It is now Aug 2023 and still no product. I have been talking with Josh Smith ever since my items had not shown up. Josh kept asking for my order number even though I would reply with the previous email chain with all that information. I requested a refund and they said "it is too late for that. We cannot refund you. We will ship your items in the next week." (told me that 4 times now) And still no items. NEVER EVER ORDER FROM THEM. THEY JUST TAKE YOUR MONEY. Thieves

"Zum Vorgang: Miserabler, unseriöser und betrügerischer Anbieter!!!"

Zum Vorgang:
1. Anfang November 2022 tätigte ich eine Onlinebestellung in USA bei „Love the Pain“
2. Bis heute ist trotz sofortiger Belastung der Bestellung (455,42 EUR) keine Ware eingetroffen
3. Lt. Internet sind extreme Verzögerungen bei LovethePain „normal“
4. Allerdings hat die Firma trotz mehrmaliger Mails außerhalb und innerhalb des Kundenzugangs nicht auf meine Anfragen reagiert
5. Und…seit einigen Wochen ist auch meine Bestellung im Warenkorb nicht mehr sichtbar, auch auf diese Anfrage folgte keine Reaktion.
Mit anderen Worten: das ist in meinen Augen unseriös und in meinem Fall ein klarer Betrug!!!!
Tolle Kleidung, miserabler Service und ganz klar: Finger weg!!!

"I ordered 1 try suit and two running…"

I ordered 1 try suit and two running shirts, one for myself and one for my wife. These were custom orders placed in December 2022 and I did not receive the suit and my wife's shirt until May of 2023 and I have yet to receive my running shirt as of August 2023. They did not make the custom order as we had discussed and changed the design without notice and refused to make it right. They refuse to refund my money. They have lied to the BBB stating that all items have been sent, which if you look at the multiple complaints on the BBB website about this company, this seems to be a recurring issue. They have lied to me over multiple emails for 7 months and now have stolen my money due to their refusal to send the product I ordered or refund my money. Just know if you do business with them, you likely will not receive your product nor your money back and they will simply stop communicating with you.

"Don't buy there!"

I ordered on Dec 1st 2022 and am still waiting. At first they are really friendly - but as soon as you purchase: Horrible customer service. No replys to emails or the occasional reply saying "we are going to send it next week". It's been 9 months! I want my money back.