"TAKE YOUR MONEY ELSEWHERE...NOT WORTH…"

TAKE YOUR MONEY ELSEWHERE...NOT WORTH THE HEADACHE!

My purchase was placed on Oct. 30th, 2022 at Love the Pain Web Store. There was a 50% coupon available and I'd been thinking of purchasing from LTP before, but couldn't justify a $350.00+ price tag, per item.

When I placed the order (Be Awesome Today Men's S Trisuit) I was informed the item was in stock, at the outlet, and ready to ship by the LTP staff. The product had finished production, and I should expect the receive the item within 6 weeks, top. Well, fast forward almost 12 weeks to December 3rd, I requested an update by e-mail, to which I was told it would ship by Dec 12th. I requested two updates thereafter and received not response from LTP staff. Because of this I submitted a dispute with my financial institution for failing to receive my merchandise within the specified time-frame. LTP staff sent a scathing e-mail...["You made a credit card dispute??? Why would you do such a thing??? This is not ok. You ordered a hand made garment which is being made now. Lead time is 6-8 weeks as posted without delay. our suit was to ship Tuesday. We will be forced to place you in collections for the amount disputed, fees, and losses."]. my response: ["This order was placed on Oct 31st, which you replied to a estimated 4-6 weeks working time, in writing. Additionally, I asked for an update on the product on Dec. 3rd for which you replied it would be shipped on Dec, 14th the Tuesday after my inquiry. After that nothing else was said nor was the product shipped. Out of good faith I waited an additional two weeks and requested an update, to which I received no response, so I submitted a dispute for not receiving the product as promised, in writing. I’d rather, at this point, you can keep the item, and cancel the entire order. I do not wish to do business with you due to your unprofessionalism at this point in the relationship. It’s interesting that it took a credit card dispute to get your attention and I’m just happy to cancel the order and you provide a refund, after which I’ll be happy to cancel the pending litigation."] - Additionally, LTP finally sent the product and I received it today.

A couple things...I'm so glad I did not pay full retail ($350.00) for this item! The quality is not what I was expecting and feel the product is far less superior than it's competitors (i.e. Eliel Cycling, Spaero, Trimtex), all of which I own TriSuits from. 1) The stitching is sub-par to what I would expect from a "high-quality" piece in that I can see both pieces of fabric through the stitching and the fabric is separating. 2) the piece wreaks of smoke, yes! As in someone smoked during the production process and failed to at least wash the garment. 3) The chamois pad which is built in is poorly sewn into the suit and does not fit/form well to the body from front to rear. 4) The fit is not exemplarly of a high-end tri-suit (I race in Tri-Suits often!). The leg grippers are extremely tight around the thigh and the arm sleeves are also very tight and constricting. I wear a size small from competitors and have never run into this situation. 5) The zipper is a YKK 2 zipper, but there is no protector which separates the zipper from skin contact. This makes for uncomfortable wear and the zipper continually rubs against the skin.

Overall, do not give LTP your business unless you want a sub-par product. Spend your hard earned cash somewhere else. I am throwing away the LTP trisuit because Ben Haas most definitely not take this product back and I'm ok with that..I know for sure I will not recommend this company to my fellow racers.

UPDATE:
Since having this product, it has completely fallen apart and the materials are completely destroyed from a few washes. It’s disintegrated and the materials are extremely thin. 4/16/23

"Scam"

I made an order on 29 November 2019.
I have now been waiting for my order for 3 years.
I have told them it’s unacceptable and that I want a refund, but no reply and no refund.

Never order from this company, they’re a scam.

"Aconsejo no comprar en LOVE THE PAIN"

Aconsejo no comprar nada, llevo 2 meses reclamando un pedido y no tengo noticias despues de enviarme un numero falso de seguimiento de una empresa de transportes que me indican que no tienen ningun pedido de esta empresa…es una estafa.

"Love the Pain is a rip off"

Love the Pain is a rip off. I made a big custom order in February and I still have not received my order. Numerous calls and texts go unanswered.

"SCAM"

SCAM
Don't spend your money on this scammer!
Still waiting my package from Jan-2020
Where can I find my order ##LTP9884?

"Buyer beware"

Buyer beware. Its been over 7 mths since i gave them my money for two items that havent even been made or shipped and all my emails in trying to get items or a refund gone unanswered.. dont go near this brand unless you want to lose your money

"Geiles Design, aaaaaber..."

Produkte schauen zwar geil aus, Qualität ist so lala, Größen variieren stark.
Versand läuft über einen asiatischen Verteiber, bei Rückgabe muss der Käufer die Versandkosten übernehmen.
Nicht zu empfehlen.

"It’s now a year and a half since I…"

It’s now a year and a half since I ordered. Still no top.
Have sent countless emails with no reply and / or broken promises.

These guys are scammers.

"Be very careful dealing with this company"

Ive ordered a road top some 30 days ago, took 2 weeks to track, finally got notification a week ago to say it was delivered 2 weeks ago, have not seen it, there is no signature, no evidence or information about the carrier. I think I have been ripped off. Whar a disaster.
Still waiting.

"The best jersey I've ever owned"

I bought a shirt from Love The Pain a few years ago and it has been, by far, the best cycling jersey I have ever owned. I've been riding and racing since 1987 and have worn a lot of gear. Beware of knock offs like "Most Pains" different company. LOVE THE PAIN is the real deal and excellent quality!