"Not what promised"

When I received catalog,was told there would be a free gift if ordered online. I ordered online and just got what I ordered and nothing more .had the free gift in mind for my neighbor but was disappointed. I have never ordered from this company before and I probably will not order from this company in the future.so very disappointed!

"Great assortment of goodies!"

A friend sent me this huge gift of goodies from Figi's for Christmas, and you also included a separate box of goodies for me, too.
I am looking forward to all the different items in the gift box, and it may take me until next Christmas to eat them all.
Thank you!

"Over priced for small low quality product outrageous shipping price."

Today I finally received the package from Figi's that cost me $32 to ship, for a package ordered on Dec. 11th. today is the 21st! My expectations must have been too high for the Holiday serving trays I ordered as gifts, because these trays are only as big as my hand. This is more a stocking stuffer than a hostess gift! I'm dreading the quality as some of the product says "processed Cheese" all I can think of is that it must taste like the fake processed cheese used on grilled cheese sandwiches for kids. I am so disappointed, and feel I have been ripped off. I will NEVER order from here again or recommend it.

"Dry and rancid nuts"

I was disappointed and was expecting it to be fresh. It seemed like it may have been sitting on a shelf for many weeks.
It was difficult to chew, and seemed stale.

"Pet ornaments"

I got personalized pet ornaments for my daughter's pet dogs. They were adorable and were appreciated.

"horrible company"

I placed an order and never received any confirmation email at all. Checked on their website after a few days and it tells me the order number doesn't exist. continued to call about a dozen times over 3 days only to get disconnected. Finally get a message after a week that one item wasn't available and need to substitute. Finally get through to someone after 5 more calls to be told it is prepared for shipment. If i need to make a substitution how can I. Told the woman of my repeated phone calls only to be called a liar that everyone else is getting through just fine.She said she could not cancel my order when I was fed up.

"holiday feast"

Place a order. try and reach them by phone or computer is a waste of time. Never happens

"If I could leave a review with NO stars at all Figi's wouldn't even get 1 :P"

Talk about a crap company. Place an order based on the stated delivery date, have that date changed by Figi's until 4 days AFTER you need it, then call a FULL WEEK prior to the new date to cancel the order, as it will arrive too late to be of use, and have several different CSR's give you the runaround for over an hour before being disconnected.
Forget Figi's, if you want a beef log or squeeze cheese product, use Swiss Colony instead. They care about their customers.

"Surpise!"

When my order was received I noticed some additions What a nice surprise! they are scrumptious and have enjoyed some and still have some. I have ordered previously from Figis and have never been disappointed and for the folks to whom I sent gifts,lthey, too were very happy and enjoyed them. Many thanks!

"customer no 274100874,service code 5024282 promo code41A"

I have gotten my first order 2 or 3 weeks.Ordered the second order the same day.I'm not paying for it if it doesn't come