"Horrible Product!!!!"

I did receive my order on time but once I received it the product was so small and it was placed in a horrible looking box. How could I give this as a gift? The item was $20 but looked like it cost 20 cents. This is the first and last time I will ever buy anything from Figi. One star is too much. I am highly annoyed and irritated with how this item looks. The catalogue makes all of the items look much better than they are. Not going to recommend these products to anybody.

"Highly Disappointed"

This was the first year I was able to buy gifts for my mail person, waste management person and a few neighbors. I was excited about the gifts I saw in the Figi's catalog, however once I received my packages and opened them, my happiness plummeted. For the exorbitant cost of my purchase I expected a higher quality/quantity product. First and Last purchase from my household.

"Not worth the money AT ALL!!!"

The only thing good I have to say is that the shipment arrived on time. However for the money you get ripped off. The portions are nowhere close to being enough for what you pay. They got me this time but never again!!

"Unacceptable Delivery Dates"

I ordered three gift baskets on December 7 as Christmas gifts and was told they would be delivered well before Christmas. I just found out that two gifts will be delivered on December 24 and the third on December 26. This was my first experience with Figi's and it will certainly be my last.

"Not what it used to be"

My family has been buying from Figis for 50 years but never again.Customer service was terrible they were rude and took advantage of my mother who is in here 80s.If you don't have any issues with your order then great you just paid a lot for very little. If you have a problem you are in for the fight of your life.Merry Christmas. Oh and just FYI this company owns Hickory Farms too.

"Poor Service Poor Quality & Quantity"

I ordered 4 items, 2 as Gifts and 2 for myself I'm still waiting for my orders after 4 weeks. They were suppose to extend the billing until Feb 16 but instead charges my account up front. What a bunch of Crooks.
My order finally arrived on Sunday two days after the Birthday Gift it was for.
The contents are so small I don't think we will even be able to taste anything.$82.95 down the drain. What a Ripp Off Never Again.

"Bait & Switch"

Offered newspaper ad for a special till 12/31 but cannot find it on site and after calling was told it apparently sold out - however the exact one listed on line had a different number, price and shipping cost. Shipping was supposed to be $4.99. They wanted $13.00 plus an additional $10 for the special. No apologies!

"REALLY DISAPPOINTED"

When I order the box it looked great in the picture. It was a joke when I got the box it was so small that it looked like something for a 5 year old. So glad that I order it for my husband and I and did send it out as a gift. Would have been so embarrassed. I will never order anything from this company again.

"SHOPPERS BEWARE!"

Absolutely unacceptable customer service. The customer service representatives are nice enough but their hands are tied in terms of actually helping a customer adjust an order. Through several hours of persistence, I finally was able to cancel my order but after I had been lied to by one not-so-nice-enough customer service rep who told me my package had shipped and there was nothing to be done. Only 15 minutes later I learned the package had not yet processed and was able to cancel the order through the supervisor's supervisor. It was a lot of work! Never again.

"very great company"

i have ordered a lot from this company and have always got my order when I was told that it would arrive at my home. my husband loves it. great job$$$.