"Nightmare"

Nightmare to deal with and change your details, and thanks to this I can no longer use other services on the Internet that use to be available to me

"Very poor credit company"

Very poor credit company, keep dropping my account score because someone else open account with same name but different date of birth. When I called ask to explain me she cut my call. They just giving me stress that’s it without reason

"Deserve 0 Stars"

If I could give Trans Union 0 Stars I would, absolutely shocking company that never has the right information. Lloyds use Trans Union unfortunately, and all my information is incorrect, I've emailed them twice as they instruct you too, but no response whatsoever. Yet Experian manage to achieve accuracy each month. This has an impact on your credit file, which is fine, but at least gather the correct information! You have balances on my credit cards that aren't there, apparently my main account doesn't have any activity, strange, as this is where everything comes in and out, and this has been like this from your side for nearly a year!

"Refusing to correct incorrect information despite receiving evidence"

Transunion has incorrect information regarding my electoral roll registration. Despite disputing this and sending across evidence from my local council, Transunion closed my dispute and said they didn’t have any evidence.

This is not the first dispute of mine they have closed. Their customer service is abysmal and the information they store is completely incorrect which is negatively affecting my score with them. I do not have these issues with any other credit reporting agencies, just Transunion.

Absolutely useless and I cannot believe companies trust these incompetent imbeciles.

"Absolutely zero"

If I could, I would give it zero stars, I've had a mortgage for two years and they still don't see it, and when I filed a complaint they asked me to prove it, I'm not here to do your job for you, if you can't do the job correctly, don't do it, you estimate my points incompetently, what's more, you send this crap to banks and other similar institutions, to prove it, just look at Equifax or Expirian which see my mortgage, lack of professionalism, the government should severely punish you and lock you up!!!!

"Really annoyed with my TransUnion…"

Really annoyed with my TransUnion score. I fully paid off two home improvement loans, one on 31st August, one on 7th September. We live in a digital world where transactions take minutes to appear, yet it takes TransUnion 30 days minimum, and up to 90 days to adjust the credit score. Please take this criticism as justified in 2023, that customers are being discriminated for up up to 90 days when trying to sort out their financial issues. I do not give a company with so many billion the right to mistreat customers.

"What a joke of a company 0 stars"

What a joke of a company. I have provided clear evidence that I'm registered to vote. My dispute outcome was unsuccessful. Unreal, without any explanation. Bunch of clowns..

"URGENT"

URGENT:
FAO The Financial Conduct Authority | Financial Ombudsman Service | Information Commissioners Office:

The level of incompetence in the handling of strict data information of consumers is extremely and seriously impaired at this credit referencing agency.

I implore you all to take urgent action and put this agency in special measures to avoid further liabilities.

We will be duly contacting the relevant authorities in writing as well as national media to discuss these issues further which are greatly impacting consumers and is in the wider public interest that this situation is made public.

"Phantoms"

Unless, sent an enquiry, no reply, just another phantom service. No point in contacting them.

"Horrendous customer service"

Horrendous customer service. I have been trying to get my records updated with my 'registered to vote' information for TWO YEARS. The issue clearly lies with them but they just keep saying their records are correct - my credit report says otherwise. Diabolical to deal with and I can't believe so many companies use these clowns for credit information.