"Appalling, entitled, rude. "

Appalling, entitled, rude.

"For a year now Transunion have not…"

For a year now Transunion have not rectified I am on the Electoral Role. In the past year emails have gone back and forth including confirmation from my council that I am on the electoral role and have been for over 20 years. Equifax and Experian show that I am and according to my council all credit report companies get the same information. Transunion have taken off a whole line of my address, which is where the problem is. They need to match!
Someone at Transunion is inputting wrong details and this is shameful as it has affected my credit rating them, which in turn affects deals with car, home insurance and mortgage renewal.
I'm contacting The Financial Ombudsman as this has gone on for exactly 1 year this month.
Transunion have no diligence and just don't take this matter seriously.
This is extremely stressful and wastes so much time trying to resolve.

"Totally useless"

Numerous details are incorrect, and I can't get anywhere when I try to get them fixed. You get the usual dismissive, generic response. I don't think they have a clue. Everyone else seems to have the same problem, judging from the terrible scores and experiences everyone's sharing across the internet.

"They are so bad"

They are so bad. They depreciate your credit score heavily but appreciate it slowly. It is very apparent that their main objective is to keep people perpetually on lower credit scores!!

"Cant identify me"

I can get a credit report through Credit Karma and Experian, but TransUnion can't identify me. Beyond hopeless. Why does this organisation exist?

"Terrible "service""

I have been trying to get through to Transunion. Impossible! The person who answered after 20 mins couldn't hear me. I tried again for over an hour; no dice! What is the point if being a credit agency if people can't get through to you to correct serious errors on their account. It's unbelievable! I wish that I didn't have to deal with this organisation. Totally abysmal!!

"I have a perfect credit history and was…"

I have a perfect credit history and was turned down for no reason on an opportunity for a 3 stage payment plan with PayPal......you give PayPal a bad name

"They've got an EE debt on my account…"

They've got an EE debt on my account when lve actually had an EE contract on my son's account for 7 years... every payment is up to date.. I've never had my own account with EE..l hqve never dealt with EE myself l have no reason to have one.. TransUnion refuse to take it off saying its right when it isnt they are building credit files with false information this company should be closed down immediately and their license taken away

"Not Good very bad agency I pay 3 years…"

Not Good very bad agency I pay 3 years monthly car insurance they didn't add on my credit report i already register to vote for last many years but in their system not Very bad experience Experian is much better and realible in my experience

"Shocking incompetence"

This is one of the worst companies I've ever come across. I cannot believe it is being used as a credit reporting guru. On two occasions, I've sent them an email requesting my electoral address to be changed (including scans of confirmations from the councils)- they replied after 2 months (as if nothing happened) if I could send them the confirmation - when eventually updated it after months, they set the start date to a year after I moved into the new address (despite me asking them to enter the date right). Ignorant imbeciles - is there anywhere I can report them to be added to a blacklist?