"Excellent service"

Excellent service

"Had my Fascia Soffits and guttering…"

Had my Fascia Soffits and guttering done, I'm happy with the colour and the look but if it's done correctly I can't really check, only part I can see is around the front door, which just looks like it was a rush job, if I could put up a picture I would. Through the installation my house alarm got knocked so is no longer secure to my bricks, when they put up the scaffolding my flood light got knocked which broke the casing and bulb. Like I said if it done properly around the roof I don't know.

It's a hit and miss with this company.

"I started by giving them windows job"

I started by giving them windows job, changing all (12) windows . I was under the impression that it will be completed in 2-3 days . Things were messed up by doing some wrong measurements for the windows. Eventually the work was completed in 3 weeks & on the day of completion i did the full payment . Eventually, down the line after 3 months it was realized that the windows outside were not trimmed . So had to wait again for 2 weeks.
Also i gave them the job of new flat roof & fascias & soffits. Flat roof was done , full payment done . But it took another roofer to point out they have not fitted the drain pipes for the new roof.
They started doing fascias & soffits . After doing one side , they realized the rest of the roof is also not very healthy. So stopped fitting fascias & soffits. Already had collected 70% of the payment .
They didnt mention anything before taking up the job that rest of the roof needs doing, which costs a hell lot of money.
If they were not doing rest of the fascias & soffits , they should have returned the money out of courtsey. But , they went silent .
For a simple flat roof & fascias & soffits , my whole house was surrounded by heavy scaffolding for 3 & half months.
It was a sad experience overall. My friends suggested suing the company , but being a busy professional i dont have time for all that legal stuff.
The job completion certificate is a generic one , nothing specific about windows / roof/ fascias etc.

"Fantastic team of fitters!"

AWR gave us a great team from start to finish. Joe and Tom worked tirelessly in some very unpleasant weather barely taking a break across the three days of fitting. They carried out their work diligently and to a very high standard and finish! They were extremely polite and respectful of our house and cleaned up thoroughly after themselves. The work carried out has completely transformed our house and we cannot recommend Joe and Tom highly enough along with their colleagues at AWR.

"Sharp sale practice - avoid"

I had someone round to quote for new windows.
They came up with a ridiculous price, then called their manager for a ‘quick sign’ discount that took over a third off.
I thought these pushy ‘sign now’ sales tactics died decades ago.
They refused to give any written quote. Didn’t have any literature about the windows spec. Did everything they could to get a quick sale and avoid any possible comparison with others.
Their sharp sales practice did little to inspire trust and I’ll be avoiding them.

"AWR experience "

We had AWR 4 times in 2 months , all the workers were all great at there jobs , hard working, never stopped, 1st we had all facias gutters , 2nd, new front door and small flat roof on the back , 3rd we had a stable door on the back and a small window on the front with the house number in the glass then finally 2 window's in the bathroom, you might pay a little more than some companies, but you definitely get what you pay for, the only thing with them is you must be ready to pay before they go , that's the only thing that let's them down ,

"Arrived at the time agreed"

Arrived at the time agreed, got on with the job in a courteous and efficient manner, kept us informed about the work they were doing, left the site clean and tidy on completion of job, all in all jobs a good un.

"The fitters did it for me"

The fitters did it for me, they were brilliant. Would recommend them to anyone, so polite, nothing was too much trouble, and because I'm disabled they were the best.

"Don’t touch even if there the last…"

Don’t touch even if there the last place fitting windows they bully you into committing and its constant phone calls we gave them £500 deposit but have had to cancel due to unforeseen financial and family illness but they refuse to pay the deposit back because they omitted to mention they only give you 14 days to cancel yes ok most places probably would do the same but they would make you aware and if they want you’re business in the future and good reviews they would show some form of empathy i can only hope every single person that works for this company experience what we’re going through at the moment. Absolute joke of a company not even worth the 1 star tbh.

"Currently have ongoing issue with roof…"

Currently have ongoing issue with roof leaking but I am hopeful it will be rectified soon.