"Punitive extra charges straight away"

Punitive extra charges straight away - agent at the meeting said to not worry about the threatening letter sent to residents (Desford Paddocks) and the dates did not mean anything - couple of days over and 25% added to the bill as a "penalty" - with more threats for just a few more days time. - These people are legalised extortionists and should be ashamed - Marie Curie should be ashamed to be associated with them too.

"Personally I wouldn’t be proud to work…"

Personally I wouldn’t be proud to work for a company who seems not to reply to enquiries, use deed language interpretation of residents on new build estates to levy more charges and new charges, with a obstinate attitude when questioned and no substanciation and apply escalation well above rpi with little to non of existent consultation. Carry on the great work , regards the Brambles Estate Coventry. Hopefully the law will change one day to hold management companies to account and stop or control your extortionate ways.

REPLY TO YOUR COMMENT.

I received a reply that didn't answer most of my questions and all you sent was a site plan which you updated to your convenience dated 2022 which was 6 years after the initial one that was included in my house purchase. you just added things to support your deed interpretation and added costs. All other questions remain unanswered.

"Trust pilot need to verify these 4 and…"

Trust pilot need to verify these 4 and 5 star reviews because we are thousands of unsatisfied customers . All I can say these reviews are from greenbelt employees

"Really helpful when coming to split the…"

Really helpful when coming to split the payment bills up - thanks to Stacey Ralston​ for making the process nice and easy and being on hand to phone if I needed

"A friendly and helpful experience"

A friendly and helpful experience. Many thanks.

"Could not have been more helpful really…"

Could not have been more helpful really appreciate the help I got

"Following up on my last communication…"

Following up on my last communication and requesting when our development will have the removed play equipment replaced? The RA have still not received any update.

"Helpful staff"

Helpful staff. Resolved my issue.

"Very helpful lady on the phone"

Very helpful lady on the phone

"Resolving my concerns - excellent "

First of all there was a very speedy response to my telephone call. The lady I spoke to immediately put me at ease relative to the billing concerns I had. She was polite, professional, and lovely to speak with. She quickly sorted out my issue and suggested two additional things for me to consider, which I accepted. All in all it was an excellent service ant I want to thank you for that.