"Customer service was outstanding"

Customer service was outstanding! Agent was very friendly and helpful! My query was dealt with instantly.

"David was one of the nicest guys ever"

David was one of the nicest guys ever!
Right from the start he was so kind and helpful and took my issue seriously and without judgement. Can we clone him please ? 🤩
Thank you ☺️

"The 5 star reviews are almost certainly…"

The 5 star reviews are almost certainly fake!! Any genuine people who are still paying these gangsters are foolish to say the least? I was one of them until recently, but no more. Our estate is a tip with overgrown grass and weeds everywhere, you hardly ever see any work being done if any? Many residents are now in contact with local MPs as we have had enough of being fleeced

"Shambles of a company"

Shambles of a company. Charging residents for things they don't understand. Pointless company. Their pretend vans turn up, guys have a smoke then they leave, not 1 ounce of work done. This company should wear masks as they are robbing residents blind.

"Private estate management is most unwelcome"

You cannot conflate private estate management and home tenure. Why would the CMA put forward a report on its recommendations to the government on this matter. Why would implementation of the leasehold and freehold reform act ever be discussed in parliament if this arrangement was fair. The point that this scandal has received royal approval by King Charles himself in his opening speech and has promised to end the injustice of private estate management. Says it all really about companies like Greenbelt.

"No maintenance to land"

No maintenance to land - even when stated in the bills that it has been done. Path is so muddy that walking through it is impossible, and alternate routes have been made (try to jump over the rotten wooden borders that have been discarded by GB!!).

Multiple pairs of shoes ruined just in order to get to my front door - clearly doing a lot of good work out there GB!! congrats! :)

Wish i could add photos of the site, not too sure GB would be ashamed though, seems to be a nationwide issue of shoddy maintenance.

"Great service and a very pleasant lady…"

Great service and a very pleasant lady on the end of the line, thankyou 😀

"Avoid at all costs if possible"

Shame you cant give a 0 star rating.
Not helpful when contacted.
The bill breakdown, funniest thing ever. Best one for me is " management visits" like that explains what the charge is. Plus one tear we had then "visit" 4 times. Liars.
Over priced nonsense, amazing too, they always make it go up in price every year (like your council tax)
Started out at £65 a year, now, £134. Day light robbery. Glad I'm well away from them now and would avoid at all costs.

ALSO, PLEASE DONT READ INTO THE FAKE 5 STAR REVIEWS JUST TO GET THE OVERALL RAYING UP. MORE LIES

"Not great"

Not great, not sure what we are paying them for and well the area is not that well maintained. Plus extortionate amount of money paid yearly. If you want to start a business it seems this type of company gives a big return with little work.

"The customer service is rude, bills are confusing"

The customer service is poor and rude. Lot's of confusion bills and never have a good explanations on the details. Last year, I have been told by their team that the direct debit has been setup, but this year I have been charged for late payment. The customer team this year told me that the direct debit has never been setup, what a mess!