Wealthsimple
Kelly
"Don't Believe the positive reviews"
Don't Believe the positive reviews, this app is fine until its not and when it is it is too late. Customer service will not give me access to my own company group RESP
And customer service tells me they fixed the problem check back in 48 hours have opened support tickets and closed them a week later with no updates. I'm in hell trying to move my own money. They've been stringing me along for over a month. This isn't worth the hassle don't use wealth simple if you can avoid it.
win
"WS didn't compute properly the average…"
WS didn't compute properly the average price of one of my stocks.I thought I was averaging down.I lost money!
Colter Wood
"Support… nah"
Wealthsimple has quite possibly the most unresponsive and unhelpful team imaginable. I have been trying to transfer part of an account there for a month and cannot get a response from them. They also do not respond to the requests from the transferring FI. Such a gross company:
Kayla Howlett
"Sad service, dirty business practices"
Sad service. Bad insiders. Cocky employees. Put money on my weathsimple card then the next day is was removed and neither my account nor my bank recieved the funds. Lied and said funds were not approved. Even though I have an email saying they were. Customer service said they sent me an email, they did not. Have the evidence. Then 100$ went missing and they sold a stock without consent or contact.
Patrick Benoit
"Be carefull about wealthsimple"
Be carefull about wealthsimple, he says no commission but he charge on the price, i try to buy UFC and i program to buy at 0.81 , the price on the site is 0.80 and i refresh the price for be sure , and he charge me 0.87 , samedi think with PTN the price on the site and yahoo finance is 0.31 and i program to buy at 0.32 and he charge me 0.45$ , on yahoo the price is 0.31 , and this week-end i have à bug 10000$ actions on my site and i program to sell and the système ajust the price Just before i sell , i lose money because the error systems, you have often problem with your wealthsimple account ???
Benjamin Blais
"Frais caché"
Frais caché j'avais un gain de 6% sur une petite transaction de 300$ u.s (je suis au courant des 1.5% de frais sur le taux de change) je suis aller vérifier le taux de change (us à cad) 1.34 eux m'ont donner 1.318.Je suis extrêmement déçu.Cest du vole pur et simple.
JK
"Clear service and fast app"
Clear service and fast app. I trust them with my funds.
Daniel Bouchard
"Bonne application"
Bonne application. Ca vaut la peine d’aller voir la section les gagnants et les perdants les meilleurs action américaine, canadienne. Ces outils donne une bonne aperçu des opportunités à saisir.Parcontre il y a un petit décalage de temp sur le prix direct des actions.Pour remédier au petit décalage j’ouvre une autre fenêtre et je regarde le prix des actions en direct sur Google ou marketwatch.Je conseille Wealthsimple
Cameron Power
"Wealthsimple Cash Card"
I have a cash card with Wealthsimple however I have been locked from using my funds 2 separate times within only a few months of keeping my money with them. It’s been inconvenient and annoying to deal with as the first time it took a few days to resolve and second time trying to have this fixed they hung up on me.
Cameron Roberts
"A technical error on their end cost me $1200 in CRA penalties. They refuse to even admit anything went wrong."
A technical error on their end wound up costing me $1200 in tax penalties, and the company refused to even acknowledge that anything had gone wrong.
I made a deposit that was calculated to max out my TFSA contribution room for the year. A month later, somehow the system automatically made the same deposit again. Needless to say, this put me over my contribution room for the year and resulted in heavy tax penalties as well as damage to my credit rating.
When I contacted customer service to address the issue, they insisted that I had made the second deposit myself. Trying to take the conversation any further than that was simply like talking to a brick wall. They insisted that their tech logs showed that I had made the second deposit, and refused to investigate any further.
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