"Price Gouging in a Crisis"

They have increased pool price points by over 300% since February 2020 and are taking advantage of the stay-at-home orders. Shame on this company.

"This company needs to be shut down"

This company needs to be shut down. Not only are they false advertising on their website stating that they are available 24/7 by phone or email which is clearly not the case but I ordered a radio from them before I read the reviews stupid me the radio doesn't work I've tried and tried and tried to get in touch with them so my only option now is to dispute the charge with my bank.

"Item never shipped, never got refunded. Scammers."

Bought some elbow and knee pads from them on eBay, because they guaranteed two day shipping. Received a shipping confirmation within a couple hours. Tracking number said "tracking number provided" on April 20. As of today, May 6, it still says the same thing. They claimed to have refunded my money on April 25, but it hasn't shown up in my PayPal account. I have a dispute open. Their customer service number is always busy. Always. These guys are scammers.

Edit after they replied: I received tracking info on April 20, item was supposed to arrive April 22. It is now May 28 and the tracking info hasn’t changed from “tracking info provided”, nor has the item been delivered. I asked for a refund on April 25 and they said it was processed. I paid with PayPal. PayPal refunds are always fast and easy. I never got refunded. On May 6 I started a dispute through PayPal. They contacted the seller. On May 23 PayPal refunded my money because the seller never responded to them. As I said, these guys are scammers. Every message they send has a new name on it. I looked up their address on Google Street View and it looks sketchy as hell. Don’t buy from these scammers.

"I ordered a pool"

I ordered a pool, got notice it was shipped out Friday. Sunday I receive an email saying they are refunding my money back. I ordered the pool April 25th. I went to reorder only to see they upped the price by 1100.00!!!

"Incomplete order!"

I ordered a 2 pack of VP Racing Fuel jugs with 14” hoses. The jugs came but no hoses in the box. I have tried for 3 days to contact someone at VM Innovations and no one will email me back and the phone rings one time then dial tone. Be careful on purchasing from this company!

"Price gauging"

Price gauging. Unbelievable... pools above the ground are out of stock everywhere... and the only ones available are sold online at Walmart and Amazon and guess what? All items are from VMI... coincidence? Don't think so... the price is ridiculously high compared to the price from other stores which are all sold out . It's all about making money and take advantage of the people. #shame

"Price gouging during covid 19 pandemic"

Price gouging during covid 19 pandemic. Shameless.

"Getting the BBB after them!"

Getting the BBB after them!
This is a fraudulent company! Also deals under the name VMExpress and others. Here's there deal, they say they have an item, they take your money for the item. They NEVER ship it. They get to claim it was lost in shipping so that Amazon will refund your money. For me, they said they shipped the item on 6 Apr, NO, that's when I ordered it and they printed a label. They told me it would be delivered on 20 Apr. On 21 Apr, I contacted them for a replacement. They offered a refund because the item was now out of stock. AGAIN, this was on Apr 21. I look on Amazon to see if anyone else was selling this item, no one but them....for $40-$50 more! So I ask them to send that replacement item back. They said that they issued my refund on 14 Apr and to take it up with Amazon. Soooo, one week before the expected delivery date, you refunded me? With NO order number to tie it to me??? I did contact Amazon (who were fantastic) and they looked and there is no record of them writing to me. That is because they use fraudulent images on their emails to look like they are coming from Amazon. UNREAL I really wanted this potting bench and they are the only ones on the web "selling" them. All under there BS companies: VMInnovations, VMExpress and any other one they make up after they get shut down. I'm livid that they've done this to me and so many other people. But as they know, who does researching on the 3rd party companies they're buying from through Amazon? These crooks KNOW Amazon will stand behind their customers and all the while, the VMbrigade will ride off with your money!
*EDIT - today, the item is now $116 higher than when I bought it! From $199 to $315!!!

"Would not refer this company to anyone"

Would not refer this company to anyone. They do not stand behind the products they sale..

"I ordered by mistake a chemical pool…"

I ordered by mistake a chemical pool testing kit. I had it sitting in my Amazon cart. By mistake when i went to order a gift, i did not realize the people I bought a gift for were also going to get this pool testing kit i had in my cart. I immediately realized the mistake and (on Amazon) i went to cancel the order .. again, this is about 1 minute later - i tried to send a message to them, but it said, sorry, it was already shipped! really? I have been going back and forth with them all day today with no resolution. The people that i mistakenly sent the gift to do not drive and no way to get out to return something. They are liars. NO way, 1 or 2 minutes later the package was loaded onto a truck and to late to stop it. I still don't know how to return it. because it is not sold or shipped by Amazon, Amazon will not be picking it up. Amazon is no longer calling customers like they used to. What the heck! they are doing all the business and they have cut people down? These people can work from home. I would never recommend VMinnovations. my opinion they are liars.