"Encomenda sem atualizações"

Boa tarde,
Realizei uma encomenda através do site LOOK FANTASTIC, sendo que a mesma foi dividida em duas entregas diferentes. Uma delas ficou encarregue de ser entregue pela vossa transportadora, no entanto, não tenho qualquer atualização desde o dia 8 de março, sendo que a entrega estaria prevista no dia de hoje (11 de Março). O número da encomenda é HUT1860GB52371189401. Agradeço uma atualização da vossa parte, obrigada.

"Meine Sendung hängt irgendwo in Venlo…"

Meine Sendung hängt irgendwo in Venlo fest und es tut sich nichts mehr. Wann bekomme ich endlich mein Paket? Die Ware ist schon bezahlt und ich warte seit Tagen auf das Paket.
BEA5537GB00194524101

"Nessun aggiornamento"

Ho ordinato su zavvi.it il 20 febbraio. Il mio ordine doveva essere consegnato ieri ma risulta dal 5 marzo fermo in un hubscan e non ho più aggiornamenti da allora. Ho contatto il servizio clienti P2P e non ho ricevuto nessuna risposta. Tracking number : HUT2090GB76428382301 . Quando arriverà il mio ordine ?

"Entrega atrasada há cerca de 20 dias"

Minha encomenda já era para ter chegado no dia 22/01, mas até agora não a recebi. Já entrei em contato com a empresa que a enviou, a ASOS, que tentou me ajudar, mas como é uma entrega não rastreável, não sabem onde ela está. Já enviei e-mail para a P2P, mas até agora não recebi resposta, já estou achando que minha encomenda foi perdida.
Encomenda ASO2500GB80182329301

"Poor service"

Poor service, received an email to say my parcel was delivered 27/02/21, was home all day, it was not delivered to my address, raised the issue with the company I purchased the item with, no resolution as yet.

"When am I supposed to get my parcel?"

My comment is about the parcel that is stuck in Venlo 5928. No updates for almost 3 days already. When am I supposed to get my parcel?
Tracking number
Z9600174924

"Quanto tempo devo aspettare per…"

Quanto tempo devo aspettare per ricevere il pacco?? Adesso e' fermo a VENLO HUT1860GB90568654701

"Have 3 orders pack from p2p"

Have 3 orders pack from p2p, 2 last is in transit more then 1 month.
Trying to find website with support, email or any phone contact number. Finally find a phone number, called and answer is write please to email. From email nothing special
Hope p2p worker read my feedback and sent me any information about 3 orders, and why last 2 is more then 1 month in transit.
HUT1860GB20770854101, HUT1860GB38264885401 and HUT1860GB30597301801

Thank you.

"FeelUnique January order delayed then fully lost/untracklable"

Apparently many orders from FeelUnique have gotten lost, I'm realising looking at these reviews.

Firstly, although I’m sure you are aware : it is incredibly hard to get hold of you. The email I found online bounced, then all the websites said it’s best to call, so I called in the middle of the working day on a business day and the service was shut, saying I should in fact email at another address instead, and that also bounced. By this point, I really expect an answer, please don’t shrug me off again.

My package was dispatched on 2nd February. It was in transit in Basildon for a few weeks, and since the 12th February has been « on its way to Bring’s terminal ». Then, late February, the tracking info stopped working and I have no idea where the parcel is.

I went into this shopping experience aware that Pandemic + Brexit would cause delays, but I was not prepared for my parcel to be fully lost and my tracking info to become void. Transparency as to delays and mishaps would be better than this hazy, dodgy silence.

Please advise what to do other than the generic "get in touch with the sender" (the parcel was in your centre, at the last news) or "please email this address" (I already have tried).

Tracking N° #FEE5847GB00165640901
Order Reference: FN50780398
Claudia

"GER6960GB99341807301"

FINAL UPDATE: P2P delivered this this morning, package looks fine. I am revising my rating to reflect this. Communication can be improved.

Ordered a set of speakers on 15 February 2021 from HK. Tracking link shows this arrived in FEDEX CROSS BORDER PROCESS CENTRE in Basildon on 2 March 2021. On 4 March 2021, the retailer informed me that P2P had informed them that this package had been delivered. This is untrue as the package has not been delivered, the tracking link has not been updated and the FEDEX mainframe cannot locate the parcel which is quite dodgy. There are tons of terrible reviews about P2P UK, please prove them wrong and update me on GER6960GB99341807301. I am this close to submitting a fraud claim with my credit card.