"Laptop screen too small /wrong room layout for exam"

It seemed unfair not to have been given advance warning of the exam criteria ahead of booking both the course and exam. I only found out after booking my exam (giving myself 2 days notice) that my laptop was perhaps too small, that I couldn't use my second monitor to help me see better and that my exam room required me to have the entrance door behind me. I was asked by People Cert, if I could borrow a laptop from a neighbour or buy another one, if I could run to a neighbour's house on the day of the exam so that I could sit in a room where my back would be in front of the room door as it wasn't going to be an easy job moving y furniture around in my own room in my own house due to the heavy furniture and the placement of wall sockets for which my laptop needed and desk equipment was all plugged into. This proved quite stressful just before my exam as I relied on my second monitor to give me good visibility of my screen, and my room layout was peaceful and practical for me, and not so easy for me to make so many adjustments that would then need to be reversed an hour later..

"It was a terrible experience."

It was a terrible experience.

My son took an online English proficiency exam in Greece. He passed the exam, and the proctor congratulated him. Two days later, he received an email stating that he had committed fraud and was annuled, with no right to retake the exam.

I called many times and sent emails asking for an explanation of the basis for the suspicion of fraud, but I never received a response. Absolutely no explanation, and they had labeled my son a fraudster!

I called many times and sent various emails, but to no avail. They always told me to send emails, in which they did not provide any explanation.

They asked for 80 euros to review the case. I paid, but the disqualification remained, still without the slightest explanation. However, they said that for another 80 euros, an "independent person" could review the case. I paid, knowing my son had not cheated, but again, the disqualification persisted without any explanation. No one even told me the qualifications of this "independent person."

Finally, 3 months later, I appealed to the Customer Advocate in Greece. They immediately sent me the exam video and responded to the Customer Advocate that they had considered my son suspicious because he was thinking out whispering and other such nonsense and lies.

So, I finally learned the reasons for my son's disqualification, after he had already been permanently disqualified.

I never imagined that a supposedly serious company could behave in such a terrible way. To condemn someone for ridiculous reasons without giving them a chance to prove their innocence! And to keep charging money for reviews!

Also, In the video they sent me, they continued to record my home through the laptop camera used for the exam for about 10 minutes after the exam ended! So, my wife is seen in shorts, my son celebrating, etc.

We are in the 21st century, this is unacceptable!

"Good content"

Great for learning about IT service Management

"Great experience "

Great place to take all your certifications exams. The procedure was simple and straightforward.

"Nice process"

The certification process was streamlined

"The online exam was well executed"

The online exam was well executed. If you follow all guidlines it will be positive experience.

"Very good.i learnt a lot"

Very good.i learnt a lot. Hope to apply someday

"PeopleCert provided high-quality…"

PeopleCert provided high-quality content for the ITIL Foundation exam. The material is well-structured and easy to comprehend. Scheduling the exam is straightforward, and the option to take it from the comfort of your own home enhances convenience. Overall, the process was seamless, and I am highly satisfied.

"Lors du compatibility check avant…"

Lors du compatibility check avant l'examen, tout était OK.
Cependant lors de l'examen je n'ai pas pu lancer le questionnaire. L'examinateur ne m'a pas dit de faire un refresh. Il a dit que c'était un problème de débit et j'ai dû reprogrammer mon examen deux jours après.

Deux jours après quand j'ai à nouveau accédé à l'examen, j'ai été déconnecté 4 fois du questionnaire et j'ai dû faire à chaque fois un refresh pour accéder de nouveau aux questions.

"Overall good learning material"

Overall good learning material, however, once completing a mock exam it does not give you feedback for the questions you got wrong - just a pass// fail, more feedback will help to better understand where you went wrong.