"Their customer service could improve by…"

Their customer service could improve by having better fraud protection and an actual 24/7 hotline.

"My bank account was compromised"

My bank account was compromised, Shakeena Bellinger at the Stroudsburg, Pa branch went above and beyond to help me, she was knowledgeable and caring, leading me step by step what to do, she is a credit to your company.

"I have been with the Woodforest Bank in…"

I have been with the Woodforest Bank in Wylie Tx. The people are always very helpful and very friendly. They always address problems that may come up with professional curtsey. They feel like family.

"Great Little Bank"

I've been with Woodforest for many years & highly recommend them. One hiccup, which was really more of a misunderstanding since 2017, so I can't complain! I only wish we had more branches in Texas. I moved here from Ohio where they are in almost every Walmart (which is why I chose them - convenience with my former work schedule) and here I have to drive 70 miles to the branch. I will say though, on the rare occasion I have to travel to the branch in Mexia, they have been extremely kind and helpful.

"Best bank experience every"

The bank is GREAT, alway has charity events going on. Friendly and very nice employees, the kind that remember your name and are happy to see you and help you out. Bank is TOP CHOICE for all your banking needs. Yall are # 1!!!!

"Bad experience in a hurry"

I am not disclosing location. But I've banked with woodforest for a very long time And I always have good experiences. But today, I walked up to one person ahead of me while 2 workers waited behind a door. Another lady then walked up and waited behind the 2 of us. The ladies came out from behind the door and the first lady helped the first customer in line. The manager then helped the 3rd lady in line, who was behind me. I don't care who you are this is a business and good customer service matters. If anything it's called plain decency. Please do better. She may be a regular but so am I. I have been banking with woodforest for over a decade. Is it not first come, first serve anymore?

"Woodforest in Ofallon"

Woodforest in Ofallon, IL needs help. They have 3 workers. they are nice people and work hard but they were also complaining about being tired and working open to close daily.

"I've been a loyal customer been banking…"

I've been a loyal customer been banking with them a refer my family and kids... But for them to charge you to transfer money for your savings to checking it's a service fee for your own money to where I'm paying 140 in service fee this is ridiculous and outrage. They don't care about customer because charge you for your own money

"Christine ZERIGUE at the amite branch…"

Christine ZERIGUE at the amite branch was very good with helping me she is really nice and polite she was able to do all I needed

"Do not bank with Woodstock!"

These people were supposed to close my account after we filed a dispute and lost all our money causing scammers to get all of our money again! The could care less about their customers!