"These people are scammers their online…"

These people are scammers their online banking is accessible to everyone that has your name scammer stole $233 because that's all I had left everywhere I read about this company now I see that they defrauded a lot of people don't bank here

"Go to chase save your time and money."

After years and years of having an account here these guys feel cheeky and want to charge me for an NSF fee for 5$ that was NOT RELEASED. That hit due to an automatic charge that is now fixed [2 hours after]. All I ever do is pay fees fees fees. I've probably paid about 20% of my direct deposit amount in fees. Every month.

"NEGATIVE ZERO STARS IF I COULD!"

Worst bank ever!!!!!!!! Please save yourself the headache! Not only is there not way possible to get in contact with them over the phone at all they are also useless in person. They continuously took money from my account to pay for other things that were already for. Never even seen my 300 or my 597 dollar refunded money from my trip which i went in person to talk to them completely useless. I hate this bank with everything i have. Made a dispute months ago never told me anything about it ever since never got my money back either. Worst bank everrrrrrrrrr please save yourself. My sister banks with them and have issues with them all the time.

"Zero stars…Woodforest National Bank is…"

Zero stars…Woodforest National Bank is the worst bank I have ever used. I am a new customer and within the first week I have had the most painful experience I have ever had with a bank. Had to wait many days to even be able to use my new account. Could not use online services for a while and when it was available it did not work. Spent a long time with online chat and on the phone and still did not get anything fixed. Do not use this bank unless you want to be frustrated beyond belief.

"I came in today to DEPOSIT a birthday…"

I came in today to DEPOSIT a birthday check from my mother n law which weve done for years. The new girls committed racism, discrimination and harassment against me. I will be seeking a lawyer as I recorded it on my phone how they treated me like a criminal over a check being deposited. First off I have never had a 7 day hold on any check in the history of the bank account until today. I have never been treated like this at any bank for 45 minutes WITH NO DEPOSIT MADE. I am white and the 2 new girls who were black are the ones who did this. before I left they even took it upon themselves to give me the check back and close my account because they didn't like my frustration with 45 minutes fighting to deposit a check from my mothers law in which no deposited check has ever been returned on my account. I felt like racism was being delt to me over being white and then discrimination because they closed an account the first day I ever dealt with them after having no problems for over 16 years. I felt like I was being treated like white trash, and this has only happened in 16 yrs with 2 new black employees. I am now left with no bank account, my stimulus money will get lost now and my tax return will be affected. I plan of suing the crap out of each employee individually and the bank itself for racism against me by their employees and for closing my account. This was plain and simple racism, harassment and discrimination by two black employees against a white middle class woman. Racism goes both ways and Woodforest bank displayed that today and I taped it on my phone. Get ready to rumble the lawsuits and complaints are gonna fly

"Need more ATMs...."

I have been banking with Woodforest for about 6 years now and I must say I have never really had any problems! My local branch knows me by name very friendly. The only thing that I PRAY HAPPENS ASAP IS MORE ATMS AROUND TOWN! Please Woodforest give us more ATMs around town! But other than that great bank. Great hours great customer service!

"7 years of great service!!!"

I have been banking at Woodforest now for about 7 years. Because things have changed due to Covid, the banking hours did change, too. BUT...what bank is open on most holidays, even short hours. And open in the evenings? I do most of my banking on line now, but, can call and get most every type of situation handled. Senior accounts. Free Checks! I also have a personal line of credit attached to my account, if I go over, they cover my checks! No cost if I get $$ into it within about 24 hours. Or a sweep into from another account and they charge $5.00. All kinds of good things. ALSO, here in South Carolina, Notary's can marry you. And so, my Fiance and I went into the bank about months ago. AND we had the Notary marry us. Zip boom Bah! We donated $$ to the local food pantry for that service! Also, they are located inside a Walmart.

"The last year has been hell with this…"

The last year has been hell with this bank. Transactions disappearing and reappearing that causes overdrafts. Horrible customer service. Horrible branch hours. Horrible mobile app. This is a horrible bank

"Very helpful staff"

I have used multiple locations and never had problems FROM THEM. I have had a couple instances of cc fraud and Woodforest immediately locked down my card until I could verify. There have been a couple times I had to verify my own purchases, but I'd rather have too much security.

"Mi me sirve de mucho en para mi da buen…"

Mi me sirve de mucho en para mi da buen servicio