"My recent experience with this bank was…"

My recent experience with this bank was enough for me to realize I need to immediately close my account and go somewhere else. We have banked with Woodforest for years and didn’t notice any issues because well, there weren’t any. Not until someone somehow got ahold of our banking info. Someone in Pakistan by the way.

We call the bank and the first guy says ok no problem, we’ll refund that money and issue another card. No harm no foul and we move on. Two days later another charge from Pakistan. We call and this time we are told no we cannot get our money back. They will open up a dispute and if they find evidence of fraud then we’ll get our money back. “Evidence of fraud” well let’s see, we are in Texas and this charge was for Dish TV in Pakistan, what more evidence do you need. To add insult to injury, a day later we are charged an international transaction fee.

Pathetic bank. So we had $50 stolen from us from someone in Pakistan because the bank couldn’t protect our money, but then they take sides with whoever this fraudster is and refuse to give us our money back and then have the audacity to charge us a international transaction fee for the change they couldn’t prevent.

Should be illegal

"This bank is terrible.....My brother…"

This bank is terrible.....My brother tried sending me my money through international wire from turkey for sale of my condo(from my late father) was told it could be fraud, even my brother's bank sent them verification what the money was for. They are joke for a bank!!!

"I wish I could give no star review"

I wish I could give no star review. So many lies from Woodforest National Bank, no same day electronic deposit, no next day if
electronic deposit made after a certain time, even on Friday, no next day by 7:00 am. This Bank is just one big lier. This is false advertising blatant liying to the public. Oh I almost forget, they say free Notary, well who knows, there's never anyone there that can Notarize anything. This is fast food Banking at it's worst, you never get it your way.

"They closed my accounts for depositing…"

They closed my accounts for depositing too much money!!!!
1 Business account with a lot of activity. 1 business account with little activity. 1 Savings account over 10 years old with no activity and a personal checking over 14 years old with average activity.
I still have over 900 business checks!!!! They do not make loans outside of the Woodlands area. (Houston)