"In San Antonio, Texas"

In San Antonio, I opened my account on Austin Hwy branch. Anyway, when I made cash transactions money come up missing. A day after Juneteenth 2023, I gave the teller $100 in cash and 3 checks. The teller did not make the correction on my deposit slip or make mention of the difference in person like normal people do in any business. But, she notated it as $80 instead. Then took an additional amount from the back end. So, I lost $40. When I confronted the manager (was studdering) she made up all these lies about how it was miscounted or I did not properly add up the sum on the original deposit slip. WRONG ASSESSMENT! Put in an internal complaint at corporate. Spoke with a regional manager and she said that everything looked ok on the cameras. This was the second time they stole money from me.

So, everybody make complaints to the FDIC and OCC. They've already been sited for overdraft violations. And they are mostly located in Walmart stores. Walmart employees are more aware of Woodforest Bank thievery ways than their customers and they are RUDE to their customers too.
The regional manager said she was closing my account because when I withdrew all my money out at the ATM...I knocked their display down and walked out. I told her the acct is already closed when I took my money out and if I came in the branch to close it you would have stole some more money. Why would I do that? These people are playing a dangerous game. We are living in the era of mental illness.
She better be glad I am not crazy. One day it will be the wrong one.
They don't deserve that one star rating. ZERO rating is more appropriate.

"This bank refuses to communicate with…"

This bank refuses to communicate with you when they have made a mistake. They will not let you speak with their legal department and locally they say call Corporate but after trying to wear you down with 3rd world phone operators for an hour they promise to have Legal to call back but never do. They have shared personal information with my son in violation of State and Federal laws while causing problems and making threats of reporting false information to credit bureaus if my son doesn’t pay a debt that has nothing to do with him. He has not used his account in 3 years when he asked them to close it. Shameful !!!

"I'm not happy with service provided by the consultants in wood forest Walmart greensboro branch"

I've just opened a account with woodforest in greensboro Walmart they service is bad to clients I did a transfer yesterday and also ask the consultants to do an international transfer I don't think she knows what she was doing and I'm going back today to close this account I feel un safe if someone from this bank can contact me that knows their job 13368146790 she couldn't set me up with my online banking I don't think she knows nothing about banking been stressing all night where the $400.00 went to cause I need to pay my bills in South Africa, I worked for a bank in Africa I've never came across how I was treated yesterday and the service was bad

"They Will Rip You Off!!!!!"

This is the worst bank ever, the app doesn't work properly and it will show drafting money from your account and then show the balance, then when you make multiple transactions afterwards, it will show drafting some of the previous transactions again as if they were just being taken out for the first time. People please watch for this. They are not honest in how they do business. They Will Rip You Off!!!

"My elderly mother was scammed and when…"

My elderly mother was scammed and when I called customer service they were rude and would not talk to me even after my mother verified her account. I am also on her account as co owner, Thank goodness for our local branch, without them i would have closed this account

"BE CAREFUL AND WATCH YOUR ACCOUNT…"

BE CAREFUL AND WATCH YOUR ACCOUNT EVERYDAY THEY SEEM TO THINK ITS OK TO TAKE MINEY OUT FOR ANY REASON THEY WANT WITHOUT ANY INFORMING UNTIL ITS TOO LATE IVE GAVE PLENTY CHNACES
IM DONE
GOOD LUCK TO ANYONE WHO CHOOSES THIS BANK

"They lie and say you get all ur opening…"

They lie and say you get all ur opening ND bank bank card fees back and than u never get it

"Lisa racially profiles"

Lisa racially profiles. My account was sent to fraud because of her. She makes a judgement call based on what she sees. Don't go there with anything over 1K...

"Filed a dispute over 3 fraudulent…"

Filed a dispute over 3 fraudulent charges to my account from eBay. Bank refunded money but 2 months later (today) charged my account back for the money. Said the dispute department received confirmation from eBay that the charges were made by me and were legit. I called eBay and they have the charges marked as fraud and have no record of ever talking to anyone by email, phone, fax, or postal mail about my account and those charges...

"Woodforest national bank is a important…"

Woodforest national bank is a important part of banking industry of that region, we will address the people concerns