"These guys are an absolute joke"

These guys are an absolute joke, avoid them if you can! We had no choice as they were appointed by the estate agents without our knowledge. The landlord and ourselves (tenants) had to wait months for a non disputed deposit refund. Each time we called, it was never a positive experience or outcome. In the end we both called and emailed MyDeposits 10 times a day minimum. They are very unprofessional and I certainly do not recommend them. I’m annoyed that I feel compelled to write this negative review.

"Very fast response"

Very fast response and action re my query. Thank you

"Very satisfied with the agents"

All agents are very polite and helpful. Specifically Darren is very prompt and amazing. His customer support skills are brilliant.

"Very Helpful"

Darren took time out to clearly explain the cover provided for both landlord and tennant

"Thank you to My Deposits for all your…"

Thank you to My Deposits for all your help and support, we could not have done this without your assistance and guidance.
Morris and Joel

"Very Helpful"

The person I spoke to was very helpful and it was lovely to be able to speak to an ‘Actual’ person, rather than everything being online.

"Struggled to login to portal"

Struggled to login to portal, couldn't get to see how to claim deposit and Luckily a lovely lady Marisa answered and sorted out everything within 5 minutes. Outstanding customer service

"Extremely helpful advice"

Extremely helpful advice. Clear, comprehensive and practical. Just what was needed in the difficult situation of default.

"Contacted mydeposits to change some…"

Contacted mydeposits to change some details. Jason White responded first thing in the morning and processed all the changes in one go. Amazing service. Responsive, quick and efficient.

Well done to Jason and the team.

"A very prompt response"

A very prompt response, professional help