"Really disappointed"

Really disappointed, considering the quality of their marketing. What has arrived is poor quality material, loose threads everywhere and the sizing is waaaaaay off. No use at all, and they don’t offer returns or exchanges on anything (even bralettes). I wish I read reviews first. Lesson learned. I would absolutely not use this retailer again.

"Very poor quality"

Very poor quality. Chinese sweatshop. Sizing bad and no returns. Avoid.

"CRAP CRAP CRAP DO NOT SHOP HERE"

I have received my parcel and I actually cannot believe what has arrived.

The quality of the product is crap and the sizing is AWFUL I ordered as per your size guide and yet not even a nipple is covered by the so called bra and bodysuit....if you increase the circumference of a bralette and bodysuit why not increase the size of the fabric thats meant to cover your nipple at least....WHICH IT DOES NOT?

Your brand is actually a joke if you think Its inclusive or good

I'd like a refund as this is absolutely unacceptable I am super disappointed with my experience.

I've opened a PayPal case as they're refusing a refund and or a resolution.

"Absolutely horrible - do not buy"

Absolutely horrible!
Items arrived and they are cheap Chinese rubbish.

Sizing is questionable and when some of my items arrived with holes and not stitched correctly they told me to stitch it up but would send a replacement.

After washing (hand washing) additional items as I wouldn’t trust how clean anything is nowadays! They pretty much started to unravel in my hands.
I asked for a refund for the set I was already questioning them about and they said they do not offer refunds as all sales are final.

Completely ignoring customer's satisfactory rights.

I have raised with PayPal and would caution anyone to buy from them.
I was so hopefully as they show models of all shapes and sizes but they are just trying to cash in.

"Absolutely awful company."

Absolutely awful company.
Terrible customer service, I placed my order on 20.09.22 and it was stated on the order confirmation that I would be updated by EMAIL when my shipment was ready and when it was dispatched. I received nothing of the sort, and after chasing the delivery nearly 2 weeks after ordering, they requested I send a bill or bank statement to prove my address? I did not feel comfortable with this and requested a refund at this point. It was then revealed that they had dispatched my order and did have a tracking number after all, and my parcel was delivered (AKA left outside my house open to the elements) last FRIDAY (5 DAYS AGO) in the pouring rain. I cannot comment on the quality as I have yet to try on, however this customer service experience has been abysmal and I will never order from this shoddy company again. Oh and don't forget, they don't do refunds regardless of whether you have actually received your parcel or not. Sham company and so badly organised. DO NOT ORDER FROM HERE!

"Underwear sizing runs small and…"

Underwear sizing runs small and anything bra related is wrong. Don't waste your money

"Really poor quality - do not buy"

Really poor quality and the sizing isn’t even remotely accurate. Disappointed to see there is no returns option either. Feel really disappointed because for the price paid I expected so much more.

Products also come in surplus plastic, which is not sustainable or environment friendly and really disappointing to see.

Save your money and don’t buy from this shop.

"Never had an issue!"

Quite shocked at how many low reviews this company has! I’ve been with knotty knickers for years (on & off). I pay for the 3x knickers each month and never had an issue! Knickers fit nicely, and they’re super cute! I recently had an issue where I had changed my address and my parcel seemed to get lost somewhere, customer service were really helpful. They sent 3 extra knickers with my next subscription free of charge!
Only reason I’ve given 4 star instead of 5 is because (although customer service was good) there was a bit of miscommunication within it. Because they have different people replying to messages each time, I got given two different answers to my question! But overall, I would recommend knotty knickers! xo

"Don't fall for the ads, don't waste your money"

Wish I would have come here to read reviews first. Bought my size and they don't fit at all I didn't even bother trying on the panties of the set, because the bras all fit so poorly. Spilling out the front and the sides and rides up your back. Since I now see that they do not do returns I'll probably just donate them to goodwill and hope they fit someone. Don't make the same mistake I did and ignore the Instagram ads and order elsewhere.

"Do not order from this company"

Do not order from this company. Orders are not received due to additional shipping costs added outside the subscription. Customer service is a complete joke. This company is a giant rip off.