"Bad experience???Nooo!!!"

I was so hesitant to order! A lot of companies scam you or allow you to purchase a unit then email you saying it is out of stock and try to get you to purchase Another unit. Well drum rollllll! It was amazing. So soft just like the pictures! Long and full. Beautiful waves. Absolutely everything I wanted. Can’t wait to customize and color it and see how my first headband unit goes. No shedding. I hope the hair lasts long. Came with gifts also. I’ll def upgrade my next purchase to a more expensive unit since I know they are my type of company. Love love love....so far ;)

"DO NOT ORDER FROM JESSIES!!!"

I ordered from this website and while initially they were very responsive (respond in a few hours) now it seems they can’t respond when in response to my return. Once I looked through there bad reviews I had realized they do this to all customers who try to return their products. I have had to threaten to write bad reviews to try to get a response it’s been 4 days since I received my wig and they refuse to respond to my multiple email request for a return and return address. I will be writing reviews daily while waiting for my money back

"Guys please please please trust the…"

Guys please please please trust the negative reviews! I wish I had! These people are liars. They sent me a fake tracking code to make me think my parcel was nearby in Birmingham (I live in London) and when it still remained stagnant a week later and I questioned it they sent me another which said it was back in China!

When I questioned the discrepancy the ignored me and have been ignoring my emails for 3 days when initially very responsive.

Do not trust them! It’s not worth the stress no matter how cheap their wigs are. There’s another amazing company called Yvonne Wigs who sell wigs around the same price and most importantly are honest.

"Jessie"s Selection far exceeded my…"

Jessie"s Selection far exceeded my expectation. The hair is the best quality I have ever purchased. It is just as described. I have gotten so many comments. I am very satisfied with my purchase. Communication with them is EXCELLENT!!

"I will never purchase from this company…"

I will never purchase from this company again!!! Bought two wigs paid 500$ and it took forever to get here. When I opened the boxes I was highly disappointed to discover that the hair was not high quality both have very short pieces mixed in with the hair like it was folded over when sewn. They were both frizzy and huge on my head was supposedly 22 inches in circumference, 13x4 , they go over my ears and have big gaps at the back and bulky above the ears and both sides are very irritating with the wefts rubbing and poking. I do not have a small head so I don’t know. I emailed them and they wrote back asking if I washed them and told me to please cut the unit and to also sew in the strap to better fit my head after I asked for a return address they kept avoiding telling me until I threatened to give a bad review, they were trying to trick me into altering it before I sent it back and lost more money. They shed horribly and are not plucked at all, the knots are not bleached . I’m currently looking for someone who can help me fix these To at least fit my head… upon looking at the reviews it’s not even worth sending back since apparently they ripped off several others. I will never give them my money ever again. buyer beware.

"The Delivery was Impeccable and fast"

The Delivery was Impeccable and fast. Came way before expected. Came in a really delicate but secure box. Its very Full beautiful and has Amazing Texture. 10/10 for me can’t wait to see what it’s like in my head thank you thank thank you Very satisfied!

"I love this hair it looks really…"

I love this hair it looks really natural and it's so simple to put on, very low maintenance it has become my favorite!

"Customer service is on point👌🏾👌🏾"

Customer service is on point👌🏾👌🏾, Quality hair. Highly recommend Jessie’s collection hair!!!

"The website is very "MISLEADING""

**UPDATE: Because of this review I began receiving multiple emails from Jessie's Selections, requesting that I remove my review. They did apologize and asked if I liked the wigs when they arrive then they would give me a "Huge Discount" if I removed my review. I told them "No" to stop the shipping (while still in China) and just refund me my money in full. They totally ignored my request and instead hurried the shipment up and magically it appeared the next day. Then I was told that, they had refunded me $15, so that I can remove (what they call a negative review but it's just honest) but as of today I still have not received a discount or refund of any kind. Poor Customer Service. (Wigs aren't the best quality but it isn't the worst either)

The website is very misleading. It states expressed shipping 3- 5 business days, but I ordered 2 wigs on 3/5/22 and on 3/12/22 I received notice that it would not be delivered until 3/19/22. I contacted customer service requesting a refund and then I learned that the wigs are being shipped from China. I would have never purchased the wigs if I had known that there are from China. The website states it ships next day if you reside in Georgia, which you would assume that the company must be based in Georgia or at least the United States.

I asked for a full refund, and I received a response stating, "dear we are so sorry about this,because of covid 19,this shipment time is a little delay,we urged DHL to process your parcel urgently,we tracked that your order#.... about tracking number of DHL was in EAST CHINA AREA - CHINA MAINLAND, Processed at EAST CHINA AREA - CHINA MAINLAND on March 12,we will help you track it all the time,after you receive it,if you like it,we will apply big discount as our sincere apology,is that okay for you?"

And my response was No, I would like a full refund and you all can interrupt shipping. They completely ignored my request and just keep saying sorry that the "covid19" had delayed parcel and they have yet to stop the shipping and process a refund. Companies are no longer using that excuse, I shop online for almost everything. But never again with this company.

"I absolutely love Jessie wigs"

I absolutely love Jessie wigs. Im able to choose the length I want and the style. Mr Jessie is always willing to assist if you have any concerns. The prices are excellent and what I really like is the softness of each wig I’ve purchased. Easy to style as well!