"It's an OK-OK experience"

postNL took so long to deliver to my house. but the package is fine and i got my stuff so i'm ok with it

"Excellent Item"

I got it later than I wanted it since it was for a gift but it was in very excellent condition.

"Excellent all round service."

Excellent all round service.

"Customer service is top tier and items…"

Customer service is top tier and items arrived on time.

"I received the item without a bonus"

I ordered a figure with bonus face from this store. In the end, she came to me without a bonus. I wrote to technical support more than 3 times, they ignored me and did not solve my problem in any way. I was cheated for money. Without a bonus face, I could buy such a figure in any store for 2 times cheaper!

"Good packaging and decent prices for EU."

Good packaging and decent prices for EU customers. It's expensive to import things outside of EU in my country and this company is based in the Netherlands so it's perfect for me. I have ordered several times with them and only ever had good experiences. Good packaging (lots of packing paper), nice customer support, good selection of figures and other items and prices are competitive (if not a little cheaper for scale figures) with other companies also they seem to have a good stock management system. They (from what I can tell) also only use reputable suppliers and are also partnered with GoodSmile company witch is a very good thing.

Overall had a wonderful experience with them and they are my go to shop for anything Anime/Pop culture related

"Great shopping experience."

Great shopping experience.

"Figure"

Delivery fast and tracked, figure and box in excellent condition.

"first time buyer"

first time buyer, got it without any dmg

"Really satisfied"

The product came in perfect conditions, and the delivery took less than expected and without any problems.