"No shipment"

No shipment, no feedback, no contact, no money.
I placed an order on Sept 3, ETA - Sept 17. Since then I sent two emails without response ("ticket received" - and nothing happens), and could not reach the seller over FB or WhatsApp. That's all very strange.
Update: got a voice call, refund was promised, still waiting for it.
Update 2: refund just received.

"Great figures"

Great figures! :) Thank you!
Please use more paper in the box next time! ;)

"As always great service"

As always great service. Well packaged to prevent damage to the item packaging. Delayed at customs however this is not the fault of the shipper.

"I found everything to be top notch."

I found everything to be top notch.

"Fast and Cost Effective"

Fast and Cost Effective, solid choice.

"Very Good!"

Delivered on time and with no damage to the product.
Absolutely no complaints from me.

"Great Packaging"

Shoutout to Otaku Square for great packaging: the outer box I received was quite beat up, there was even a shoe print on it, the inner box and the figure inside was fine though thanks to said packaging.
Thank you

"Figure came unharmed"

The shipment toke longer than expected, but that is expected during a pandemic. My package came with a hole in the side, probably because my local post service likes to be kind to my packages. However, despite the hole on the side of the box, the figure came unharmed (AWESOME!). Thankful for the kind packaging of this company as the figure was expensive.

"Legit item and comes in good condition."

I bought a Rias figurine shipping to the US. It's legit and the item came in perfect condition within 2-3 weeks, although the packaging box was kind of beat up from shipping, the tight packaging inside prevent any damage to the item. Overall, I am very satisfied with Otaku Square and I am willing to shop from them again in the future. The communication took longer than 48 hours but I don't mind since they got back to my questions a few days later.

"Very satisfied"

Package arrived in perfect conditions, box and figure were in perfect conditions as well. Lot of waiting time due to the Covid-19. Will surely buy from this site again.