Pangea Real Estate
Jasmine Blake
"We should be able to do money orders…"
We should be able to do money orders and we should be able to call in for maintenance and repair. When we need maintenance pangea should call maintenance and have them fix it with 24 hours.
Crystal Jackson
"Second guessing my choice to go with Pangea"
I have experienced a number of vexing issues upon moving into my unit. When receiving my keys and arriving the locks were not properly changed. This was remedied by the property manager coming to change the locks. At that point I had already arrived with me things to a locked door that I didn't have the keys for. I don't believe this apartment was adequately prepared to be rented. I have compiled a list of damages and concerns below.
Kitchen
The Kitchen has no appliances ( refrigerator and stove). The light switch is not operating. I have not been given a date of when I will receive appliances. I have no way to store or prepare food. It's been a high of 80 degrees so I have been forced to discard of any perishable food items. The floor has a crack in it which appears to be due to water damage.
NO appliances ( Stove and Refrigerator )
Crack In-floor
Lights not operating
Bathroom
The bathroom is not completely finished the tub and floors have mold on them. The tub was clogged with hair and red wire. The mirror is damaged and missing pieces ( the boards are missing parts to hold them in place.) The boards in the mirror are swollen and damaged. The bathroom has no ventilation and retains moisture that will cause damage to the floor and any wood. The window is nailed shut so no air can be let in to offset the humidity. The border for the lights is scratted and damaged. The Light switch is lifted and coming off the wall. The faucet is stained with scum that is not cleanable. Paint in and around the tub is chipping. The top on the toilet does not seem to fit on properly.
Mold ( floors, Tub Sink)
Tub clogged
Mirror damaged ( scratches on the mirror)
Medicine Cabinet damaged ( boards damaged and missing pieces )
No ventilation ( Window nailed shut)
Top border for the light is scratched and damaged
The light switch is lifted and coming off the wall
Faucet stained with scum
Paint chipping off window ledge by the tub
Top on the toilet does not correctly fit
Den
Some of the strings for the blinds are too short and can not be reached ( count 2)
Wall pug lifted and coming up ( count 2)
Second Bedroom
The second Bedrooms paint is pilling off the wall
The light in the closet has no cover
Crystal Labeija
"I'm disappointed and nervous about my decision to go with Pangea"
I have experienced a number of vexing issues upon moving into my unit. When receiving my keys and arriving the locks were not properly changed. This was remedied by the property manager coming to change the locks. At that point I had already arrived with me things to a locked door that I didn't have the keys for. I don't believe this apartment was adequately prepared to be rented. I have compiled a list of damages and concerns below.
Kitchen
The Kitchen has no appliances ( refrigerator and stove). The light switch is not operating. I have not been given a date of when I will receive appliances. I have no way to store or prepare food. It's been a high of 80 degrees so I have been forced to discard of any perishable food items. The floor has a crack in it which appears to be due to water damage.
NO appliances ( Stove and Refrigerator )
Crack In-floor
Lights not operating
Bathroom
The bathroom is not completely finished the tub and floors have mold on them. The tub was clogged with hair and red wire. The mirror is damaged and missing pieces ( the boards are missing parts to hold them in place.) The boards in the mirror are swollen and damaged. The bathroom has no ventilation and retains moisture that will cause damage to the floor and any wood. The window is nailed shut so no air can be let in to offset the humidity. The border for the lights is scratted and damaged. The Light switch is lifted and coming off the wall. The faucet is stained with scum that is not cleanable. Paint in and around the tub is chipping. The top on the toilet does not seem to fit on properly.
Mold ( floors, Tub Sink)
Tub clogged
Mirror damaged ( scratches on the mirror)
Medicine Cabinet damaged ( boards damaged and missing pieces )
No ventilation ( Window nailed shut)
Top border for the light is scratched and damaged
The light switch is lifted and coming off the wall
Faucet stained with scum
Paint chipping off window ledge by the tub
Top on the toilet does not correctly fit
Den
Some of the strings for the blinds are too short and can not be reached ( count 2)
Wall pug lifted and coming up ( count 2)
Second Bedroom
The second Bedrooms paint is pilling off the wall
The light in the closet has no cover
Jonathan
"Just moved in"
Just moved in. Processed application and things quickly. Staff has been really friendly so far but a little slow on maintenance requests. Apartment is clean and buildings well-kept.
Ashawna Pearson
"wish i did't move here."
wish i did't move here.
Ms SC
"Love my New Place"
My first response would be after choosing my forever home in which I had several to choose from. Great staff including excellent customer service, and very informative.
Alvin Cook
"A happy residence"
Since I been a resident of pangea I can honestly say that I enjoyed every minute of it, they do things by the book so it would be no confusion, work orders are done an a reasonable amount of time, moving from one Pangaea property to another one is fairly easy, I just wish that every building had a laundry in the basement.
Micheal Tyler II
"Pretty decent transition."
Pretty decent transition.
I was able to move in and utilize the facilities with minimal issues.
I have not had a problem with this company yet.
Dionne M
"My experience was great the agents were…"
My experience was great the agents were willing to help me a address all my cares and concerns. i really appreciated the care of the customer service agents they really made me feel like a individual.
Kanesha McToy
"Leaking water from ceiling"
I have been living as a resident a little over a year now. I just renewed my lease because I was in love with my apartment and the rent payment process. On July 10th, I came home from work and was packing for my vacation when I noticed my sheets, blanket and bed was soaking wet. I was confused where the water was coming from because I’m the only person staying in the apartment. While trying to figure out where the water was coming from I felt a drop of water on my head. The water was leaking from out the vent over my bed. I lifted my bed and put a bucket right under the spot to catch the water. The water was leaking yellow and smelled of mold. I tried calling the number I had but all the offices were closed. The next morning I was leaving out to catch my flight when I noticed the maintenance men outside. I asked one to come in to look at the damages. He came in took pictures and ask can he have permission to my apartment while I was away. I told him sure as long as the problem gets fixed. I came back on Sunday and nothing was done. The bucket I placed there was full of water and the ceiling was still leaking. I started calling every number for Pangea again but they were closed so I made a report online.I called them the next day and someone came out to fix it on Monday. I went to the office and explained to everything that happened to them in hopes they would do something for my bed being damaged. My property manager texted me and asked for pictures. I sent her the pictures and she let me know she would get back with me the same day. Today July 23rd, I contacted my property manager back. She told me she would only credit my account $100. This is really unacceptable. Now I am about to consult with a specialist to see what can be done.
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