"I wrote to Spares2go about a bolt they…"

I wrote to Spares2go about a bolt they had for a lawnmower so I asked them if it would fit a lawnmower blade (which I bought separately from Amazon) to fit the blade to my Einhell GE CM/33 lawnmower. It took them 5 days to reply and they replied with a copy of my bill. I told them they hadn't answered my question at all and feel totally disregarded by them. They eventually wrote back saying they don't have time to answer customer queries. So If your reading this you'd better look elsewhere as they don't give a monkeys about customers or customer relations. The star I've given is just to get this review published, and I've reported them to Amazon as a bogus company.

"Don't bother"

I used this company as it had an umbrella company "Dualit2go" which I assumed would be the best supplier for repairing a Dualit device. They charged me 10X the price of a cheap generic switch. I find this practice outrageous and very misleading, hence I wouldn't bother with them again. The one star is for the quality of the packaging.

"Unable to get any reply from this…"

Unable to get any reply from this company. Ordered and paid for a part on 18/08/24. Sent follow up email on 05/09/24 and still nothing. I am not confident that I will receive the part.
UPDATE: Received the part 14/09 after raising a dispute with the bank. Shame it took this to get any reply from them. Would be helpful if they kept you updated.

"On the 13/08/24/I ordered a replacement…"

On the 13/08/24/I ordered a replacement freezer flap door and paid for it
Here we are on the 4/09/24 and despite several emails to find out where the order had gone to, I yet to receive a reply
If there was a problem I would expect an email explaining what was the issue, but no reply has been received

"Excellent"

The oven shelf was of high quality, fitted perfectly and with rapid delivery. Beware of copy cat sites on Ebay.

"Found this great company when I was on…"

Found this great company when I was on a desperate search to find a part for a discontinued Dualit product (mini food processed). Miraculously they were able to source the part and get it to me which means I can keep using a much loved appliance which would have ended up in landfill otherwise. Undertsandibly getting hold of a part that is no longer manufactured required a bit of patience and they kept me well informed of any progress.

"Late Delivery "

I ordered a filter for my vac on 3rd April from Amazon. It said it was going to be delivered by 8pm on the 6th. I waited in and nothing came. Then I received an update saying it was now arriving on the 10th, which is a Tuesday. Looks like they don't deliver on a Monday or Tuesday.

"Super quick delivery, great price."

Ordered pump for a washing machine Monday afternoon, part arrived Tuesday morning, perfect fit, and well packed. What more could you ask?

"Delighted to have found a replacement part for a 37 years old Braun Food Processor!"

Bought a replacement part for a 37 years Braun food processor that my son in law accidentally destroyed during Xmas. Was delighted when it arrived today, as I love this machine, was worried would need to buy a new one! It took a little bit longer but it finally arrived!

"Check name of company"

Took time to redpond in a courteous manner to a mistaken review.