"The dress is beautiful but"

They didn’t deliver the dress at the expected delivery time but they did listen to my queries and make sure to deliver my dress as soon as possible and dress is no doubt very beautiful.
Thank you

"I have received my refund after 3…"

I have received my refund after 3 months of wait yes it was too frustrating but still I received it and as they have promised to work on their refund process

"I was sent wrong items"

I was sent wrong items, I went through the hassle of returning them. I had to pay for postage again even though it wasn’t my fault that the wrong items were sent. I requested to refund my payment and the postage charge. Laam did not pay the postage charge and my payment was short by £4. Will never shop from Laam.

"Last week I going to purchase a few out…"

Last week I going to purchase a few out fits from laam. When I I went to check to make payment at the bottom it said to receive your goods you will have to pay VAT separate, which really put me off from putting my order through.

"Don’t deal with them"

Update: Don’t deal with them, they will send wrong order and don’t accept return, after replying to me by below response, I have contacted them and they said sorry we don’t accept returns again, they just reply by that to show people that they care.

"Extremely efficient service"

Extremely efficient service. I ordered an outfit from the Laam website, and received it less than a week later. The outfit was EXACTLY as pictured, and by the original designer, no replicas. This was my first time ordering from Laam, and I will be 100% ordering again.

"Thank you very much"

Thank you very much. As always, I am happy and grateful for your dealings with us and your excellence always. May God reward you with goodness. Your clothes and treatment are always wonderful. Thank you

"LAAM cancels orders/ awful customer service "

LAAM delayed my order. Then delivered a clothing that looks nothing like the dress on the website. My item meets the criteria for a refund. But they’re rejecting it. Stay far away from this site. The customer service is terrible. They keep closing the chat when I ask for assistance. I would not recommend this site.

"Do not use this fraudulent company"

Do not use this fraudulent company. I ordered express shipping, was charged a high fee, not received my order by the date provided and no response via whatsapp and email.

"Wonderful customer service"

There was a critical situation for delivery. Mr.Bilal handled it smoothly and made my experience wonderful with Laam! Customer care is quick to response and handle things smoothly!