FairCar Iceland

Vehicles & Transportation
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347 reviews
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FairCar Iceland

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Michaela Schmerold

1.00/5.00

"Vorsicht - Betrug"

Vorsicht - hier wird man betrogen!!! Uralte rumänische Schrottkiste anstatt des erwarteten VW Kombis. Zudem zahlt man Vorort noch eine überteuerte Versicherung. Erst danach sieht man das Auto. In unserem Fall ist das Auto keine 200 Euro wert. Ein ärgerlicher Start in den Island-Urlaub!! Aber: der Besitzer von faircar war der einzige unhöfliche, betrügerische Isländer, den wir trafen! Ansonsten nur nette und hilfsbereite Menschen, die sich für diesen Typen schämten!!

30/08/2022

GJ

2.00/5.00

"Cheap for a reason. Beware"

Cheap and nasty. Beware.

Expect what you pay for. What we got for choosing the cheapest supplier was a 15+ year-old car. It worked, but had plenty of dents, large rust pocks over most panels, front panels peeling away etc.

We wasted an hour or so on return where they tried to convince us that they could spot new sand-storm damage on the 15-year old rusty, scratched paint. "I can't show you specifically... it's just a general haziness to the paint".

Pickup from airport and return transfers were fine though. No hassle.

I'd highly recommend paying the extra and going with a big-name brand.

04/08/2022

Alex

1.00/5.00

"This car rental sucks"

They are a scam. We had to wait one hour for the representative to come and then wasted 2 hours. They refused to reply when contacted about the late arrival. No apologies, just harshness. The arrangement was meet and greet but instead dragged us off to the office and refused any contact. Car was broken and we received a manual car instead of an automatic car as promised. Total scam, do not go near them.

02/08/2022

NJ

1.00/5.00

"BEAWARE--Please DO NOT BOOK via this…"

BEAWARE--Please DO NOT BOOK via this company.
They are rip off. We had paid £1200 for 7 days for 4x4 TOYOTA RAV. We were given an old Mitsubishi which wasn't driving properly windows wont shut, and car made noise on driving. HIGHLY unsafe....
We complained and they changed the car next day gave us new Mistubishi.
On return of the car they pointed some less then1mm scuff mark on window and front bonate. Which may have occured from a gravel hitting the car. That mark was barely visible. They charged us Euro 5000 from us to fix it. SHOCKING.... It is a big fraud a big scam from fair car- Iceland car rental. PLEASE DO NOT RENT ANY CARS FROM THIS COMPANY. The guy LUCAS who served us was also extremely rude, aggressive and mannerless with poor communication skills and unreasonable.

31/07/2022

Amy Mason

1.00/5.00

"I wish I could give fair car a zero…"

I wish I could give fair car a zero star rating. Our tire blew out and the car was in terrible condition to begin with. They didn’t cover the cost of roadside assistance and kept the brand new tire we bought. It was an awful experience. They do not care at all about people, the fact that we almost got in an accident did not matter to them at all.

26/07/2022

Mylene Drouaud

1.00/5.00

"DO NOT RENT FROM THIS COMPANY!"

Do not rent from this company!
Rented a car for 14 days. The car was
barely holding it together, old, rusty, worn tires that needed to be replaced, check engine service lights on, rusted and multiple scratches and bumps on body damage.

When I returned this piece of junk, the manager told me that the car was damaged by sand and ashes. I could not believe it. They threatened me to call the police and made me pay $13000 of damage repairs (basically to get a new car from me!). DO NOT RENT FROM THEM, THEY WILL CHARGE YOU AT DROP OFF ANYWAYS!

25/07/2022

Emma Lund

1.00/5.00

"Lej til lig til dyre domme"

Præcis som i de seneste anmeldelser, kunne vi heller ikke betale med debit kort, uden at betale for fuld forsikring. (Vi har lejet biler med det kort i andre lande, inklusiv USA, uden problemer…) vi endte alt i alt med at betale 12.000kr for 8 dage.

Transfer til og fra udlejningsstedet forløb egentlig okay, men ventetiden for afhentning af bilen lød på 2 timer!!!

Bilen var et værre skrammel. Fyldt med buler og stenslag, hvilket er at forvente på Island, men det ene stenslag i ruden var så stort, at det forstyrrede udsynet for chaufføren. Ligeledes virkede vinduesviskerne ikke optimalt, den tværede bare vandet ud på ruden, og så kunne man se mindre end før.

Bilen havde autopilot, hvilket er lækkert når man kører langt, men virkede heller ikke optimalt. Bilen tabte flere gange fart undervejs.
Der var heller intet horn i bilen.
Det var ikke en bil, man følte sig tryg at køre i.

Da vi afleverede bilen, trak personalet også bare på skulderen, da vi fortalte om de fejl og mangler vi havde oplevet med bilen.

22/07/2022

Katie

4.00/5.00

"Staff very nice"

Staff very nice. Cars are older and definitely had wear and tear (rust) on them. We had some mechanical problems, but the manager was very responsive and brought us a different car within a few hours of contacting her. Her customer service was excellent.

16/07/2022

Stephanie Shearer

1.00/5.00

"BEWARE!!!!"

BEWARE!!!!! Do not rent from this place !!! Stay w better known car rental companies . Rimas the manager is awful . The cars breakdown and have an odd smell . Don’t say you weren’t warned !

14/07/2022

Ylemann

1.00/5.00

"I went with Faircar to save $ but note…"

I went with Faircar to save $ but note to self "you get what you pay for". They seem to only have 1 shuttle running so we waited at the airport for a good 30 min and it took almost an hour to check out - the clerk checking us out was typing at a speed of a 1st grader (so all together from airport to leaving the rental car company it took 2 hrs). On return once again there was no shuttle in sight. The car had a cracked windshield but otherwise ok (old and worn but drove well). If you get a speeding ticket be aware that the company with charge you 50euros as a preceding fee. They also don't disclose that they don't allow driving on all F roads - there is an exclusion list that I had to ask for and that they emailed me after we left. The manager was a very nice gentleman who tied to help by using another van to take us to the airport so we wouldn't miss our flight. Just way too long and inconvenient of a company to work with.

13/07/2022
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