"Do not buy. Terrible reviews when things go wrong."

Bought an HP printer which never worked properly from purchase. Spent two weeks of phone calls and emails trying to resolve but all to no avail. Was given a case number. Today received email saying case has been closed. Tried to contact HP but when I eventually did I was told they would not correspond as case closed.
91% 1 Star reviews. It says it all. Do not buy their products.

"TOTAL FAILURE TO PRINT"

What is the point of the useless piece of office equipment? Again, I cannot persuade it JUST TO PRINT a simple, one page, landscape, document. It just gives useless information and only wants to print something from last week. It has endured many expletives... I am out of them! Don't waste your money.

"Abysmal"

Abysmal. I was sent two broken printers. Third one has connectivity issues. Whatsapp Helpdesk takes hours to attempt resolution with ill trained operatives. I have honestly spent approximately seven hours trying to get a working printer. I'm giving up, sending it back, and instructing the buyers in my business to avoid all HP products.

"HP printers....Just SH.T!"

HP printers....Just SH.T!

"Would give zero stars if I could"

Would give zero stars if I could. They provide a WhatsApp number to offer support but no one gets back in time so they close the chat, then you get error messages. It’s so annoying! The phone number doesn’t work. My printer is running out of warranty and I can’t contact anyone to swap it! Don’t buy from HP.

"Customer and environment unfriendly, and greedy."

I'm afraid that it's another poor review from me, for HP printers in general.

The issue is HP's draconian practises, designed to (illegally) prevent users from using non-HP ink cartridges. Even when ultimately buying official HP ink, my printer still tells me that the cartridges are an "older version" and won't work.

The only reason that the printer is saying this, is because of HP's firmware "upgrades".
When trying to roll-back the printer's firmware to solve the problem, by using third party websites, the sites advise that HP has issued legal take-down notices to prevent this.

Ultimately, I now have two working HP printers that won't work (including having a significant amount of official ink) simply because of HP firmware practises.

I will have to throw the hardware and the ink away.

That is costly to me and very bad for the environment.

Rest assured I will be buying another manufacturer's printer to replace the current HP equipment. I also have an HP notebook PC, which is due for replacement, and I will be expediting that replacement (again, with another manufacturer's product).

HP are greedy, unhelpful and very environmentally unfriendly.

My advice is to disable any software "upgrade" facility and to ensure that your HP equipment is not communicating with HP (including removing all cookies).
...and buy any new equipment from more responsible companies.

"I wish I could give MINUS 10"

I wish I could give MINUS 10 - HP are without any shadow of doubt the absolute pits of a company. The service is dreadful and worst of all HP do not give a damn. Look at these Reviews if this is not a strong enough clue to AVOID I you must be desperate. HP are ignorant and arrogant b******* with NO pride or passion. I challenge ANYONE to find a more worthless and useless - braindead company than this. I guarantee you will not find one it is impossible to be worse than these useless prats

"Rubbish"

Rubbish. New HP printer out the box. easy to use .I think not. Spent 3 hours getting printer error everytime.You need a phd to get this thing working...or not!

"trying again to sign into my account…"

trying again to sign into my account which I've had since 2020 and still can't sign in, such a terrible service

"HP 8024 the worst printer in the world"

HP 8024 the worst printer in the world. Never buying a HP product ever again. This is the second product which has been absolutely useless. The printer keeps failing to update, the printer constantly fails, and HP support is absolutely useless.