"The rep said she was running late..."

The rep said she was running late. I asked her to call me she said she couldn’t get me. I asked her for a number to call her she never responded. I am really annoyed. I spoke to Riley last week and expressed the importance of me getting in touch to get our issues resolved.

"Caller ID rarely works..."

Caller ID rarely works

"Alfred was super helpful!..."

Alfred was super helpful, heard out my concerns and was able to provide us a solution - looking forward to implementing it this next week!

"Reliable Service & Good Prompt Field Support...."

Reliable service and good prompt field support.

"Never a positive experience..."

Never a positive experience. Can’t wait to finish the contract. Worst service ever.

"Depends what matters..."

telephony service is worth five stars. Customer service is worth two. Nearly impossible to get a point across to poor quality offshore personnel

"RingCentral is Almost Intuitive…..."

RingCentral is almost an intuitive program. Much like the perfect partner, there is a 'getting-to-know-you' period in the courtship. The relationship will have its ups and downs, yet the love affair continues to grow!

"Ordered texting weeks ago..."

Ordered texting weeks ago. Haven’t heard a thing!! Don’t like calling coroner service because I get friendly entry level techs, who can literally be heard following the scripts. What a waste of time. Ringcentral should be efficient. Allowing escalation of a case to a higher proficiency level of English speaking technician, American based, should be an option. Heck you could even add that as a ‘pay for’ service………..

"Excellent service..."

Great connection
Never has a call dropped

"Continues to get better year after year..."

RingCentral continues to innovate and expand the features within the platform which allows our organization to continue to innovate and grow. Great service and a great product.