"This is a great busines phone service..."

This is a great business phone service to have.

"Reliable..."

Reliable, good customer service, practical

"I appreciate the customer service and…..."

I appreciate the customer service and patience.

"Excellent customer service when we need…..."

Excellent customer service when we need to edit or change to a holiday voicemail message

"I can add extension freely on your app…..."

I can add extension freely on your app when i want to and get charger for it.
But if I want to remove one I have to call and be on a hold for long time

"Valuable and Reliable VOIP..."

We have been extremely happy with RingCentral. The applications have only improved over the years, and they're always adding valuable features to the app, website, settings, etc., so that we can further configure the product to work for our business. We always joke that we can "finagle" the system to work however we want, but it really is true.

We rarely need to reach out to support, but when we do, they are very helpful and pleasant. The service has only gone down maybe once or twice in the 5 or so years we've been using them as our VOIP.

We were lucky enough to have signed up well before COVID hit, which made converting to the WFH model exponentially less painful.

"No major problems..."

No major problems. My staff and I can see all messages and one or the other can respond. I know there are lots of uses but I just didn't get the time to explore. I would love to know how to use the fax but that on me. All I need to do is make a phone call.

"It just works!..."

It just works!

"Poor Customer Service..."

I like the service and features, but their customer service is just impossible to get ahold of. I'm trying to make an adjustment to my account before my contract renews, and I've been on hold for over 2 hours, been told they would send me the changes via email. This is insane. It makes me rethink the using them further.

"Horrible service..."

Horrible service