Motorparks
Julie Thorpe
"I recently went to the Preston…"
I recently went to the Preston Motorpark showroom and had an amazing time. The staff went above and above to help me select the ideal car for my needs. They were really knowledgable and helpful. Especially Shahnaz who dealt with me personally.
The showroom's range of vehicles was equally really amazing. I had no trouble locating anything that suited my needs and budget because they offered a large variety of models, colours, and features.
But what truly impressed me was how accommodating and patient Shahnaz was. She took the time to show me many possibilities, explain the various features and benefits of each one, and carefully listened to what I was looking for in a car.
It was well worth the trip thanks to Shahnaz’s excellent assistance and simplicity during the entire process. Thank you very much to everyone at Preston Motorpark.
jenniferlou
"Jeep Cherokee"
What a great customer service. Open to questions, patient and honest without any pressure. I would buy a car from then again. Thanks 😊
Consumer
"Software update"
Their technician informed me that my software update should be done by the Ford dealership as it was so difficult. But the salesman wanted to “give it a try”. Asked three times for the Area manager’s contact details, to be ignored. Out of its 3 month warranty now. But would not recommend them.
Valerie Pankhurst
"Having a service, MOT and buying a car"
I have recently had an MOT and serive carried out on a car and also purchased another car. Both experiences were excellent. I was kept up to date on work that my car needed and sent a video that I could understand showing the underneath of the car.
When purchasing another car Liam was excellent, explaining and giving me time to decide what I wanted. I'm sure he went above and beyond his remit, couldn't have been more understanding and thoughtful. An excellent salesperson but not pushy.
Many thanks to the sales team and the service team.
stephen hope
"salesman lied stating all work would be…"
salesman lied stating all work would be carried out but they refused to do repairs,they took £500 deposit and confirmed repairs would be carried out, foul smelling sulphur smell (catalytic converter fault) loud hydraulic lifter noise, air conditioning not working, timing chain to be replaced, non of which was repaired, we cancelled on this basis assuming deposit would be refunded, they have refused to refund my young son who has saved for his favourite car, absolute disgrace.We are now pursuing a claim through the small claims court, avoid these thieves at all costs.
Steven
"Avoid the Preston branch of this…"
Avoid the Preston branch of this company, worst service I’ve ever received. On the way out the door after a recent repair the customer service manager told me “That won’t last, you’ll be back”
You couldn’t make it up, honestly contempt is an understatement with these guys, go to a company who values customers, trust me avoid them at all costs.
Steve. Kent
"Salesman Tai"
Salesman Tai, was a great salesman, just brought a new Ford Focus from Ashford Ford, had my last white Ford Focus for just about a year, which I brought from them. Ford had a sale on so we bought a new Ford Focus in Desert Island Blue this time, what a lovely car. Will go back again in the future. Thanks Tai will come back again. Well done Ford Motorparks Ashford. Wonderful Team
Ian Powell
"If you are looking to purchase a new…"
If you are looking to purchase a new car try theses guys, no pushy sales or sitting you down for 4 hours just genuine relaxed attention with knowledgably service. Certainly be back to look at new car for my wife thanks to Amir & Bill, Motorparks, Oldham,
Ian & Janet from Cheshire
adey
"travelled a 300 mile round trip to look…"
travelled a 300 mile round trip to look at a car that was just under 3 years old and 28000 mile on the clock and it looked like a car that was 10 years old scuffed/damaged passenger seat base , inside of boot lid was badly damage and general interior was not good the valet done on the car was average. but the more annoying bit and the reason for the one star was they carried out a hard search on my credit report 5 days before i had even the seen the car. asked to get the search removed and no replies to emails. i would say avoid . they knew i was travelling to view the car then only mentioned when i was there that the car was ex mobility and there had been a wheel chair banging around in the back. buyer beware.
Alice
"Thank you so much to Jonathan at…"
Thank you so much to Jonathan at Preston Motorpark, who made our experience of purchasing a new vehicle and trading our existing car in such an enjoyable, stress free experience.
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