"Save yourself the headache and shop somewhere else"

Ordered a spring in the past and while it did show up, it was much later than the website stated. The second spring I ordered arrived 4 months after ordering and wasn't wound straight. I sent it back for a warranty replacement and received email confirmation my spring was received 4/29/19. I also had to pay for return shipping out of my own pocket. I understand if I changed my mind or just didn't want it anymore, but why should I have to pay to return a bad product! Any other company I have ever dealt with has always sent a return label with prepaid shipping when they make mistake. Why should I pay even more for your mistake? I mentioned this in email when I returned it and asked if he would reimburse me and got no response. Now I'm out even more money due to the shipping being pretty expensive as they are outside the US. It's now 5 months later and I haven't heard anything for a few months and it's closing in on a year since I initially ordered the spring and I have nothing. I've asked for an update or a refund and haven't heard anything. It's also too late for me to get a refund through my bank or credit card. I would not recommend ordering through this site. At this point I would rather have a refund. I'm assuming I'm going to be out a few hundred dollars at this point.

Edit: I received a response on 9/27/19, saying he did not forget about me and is waiting for my spring to arrive in stock and also asked for a receipt for the return shipping cost so he could refund it. I obviously don't have the receipt for it 6 months later, so I gave him an estimate of what I paid. I don't even care about that anymore, I just want the money for my spring back. I responded asking for a refund and have yet to hear anything 3 weeks later. It's now almost 6 months since he received my defective spring.

"Be prepared to wait"

Ordered a spring, anti seize, stem spacer and ti bolt kit at the end of October 2018. Received the spring and anti seize on February 27th 2019. It is now September 11 2019 and have still not received the ti bolt kit and stem spacers. Have received multiple emails stating that the merchandise would be shipped the following week. Was offered the "opportunity " to pay more money for a different color bolt kit that was supposedly in stock. Are you kidding me? They have now stopped responding to my emails asking where my merchandise or refund is. Too much time has passed to open a credit card dispute
Edit- a couple days after posting this review I was contacted by ti springs and was given a refund for the missing parts

"I made a purchase last Friday prior to…"

I made a purchase last Friday prior to the cut off point for the bank holiday weekend. My order should theoretically have been here prior to the Monday or on Tuesday.
On Wednesday i received confirmation of my order but no dispatch.
Almost a week after the initial date it should have arrived I have finally received a dispatch email.
Hopefully it actually arrives tomorrow. Not that it matters as I'm heading out on my trip early morning.

"Excellent items and service"

Excellent items and service. Very happy with the red anodized finish bolts I ordered.
Many thanks!

"Scout from TI springs has been really…"

Scout from TI springs has been really fantastic, I really appreciated his assistance and prompt responses ,

"KANN HIER NUR WARNEN!"

KANN HIER NUR WARNEN!
Feder (Beta C) für Fox DHX2 am 11.4.19 bestellt (254€). Ende Mai sollte ausgeliefert werden. Auf Anfrage (19.6.) von mir, wurde mir dann die erste Woche im Juli als neuer Termin mitgeteilt. Fühlte mich dann schon verars..t, als dann nix ankam (0 Kommunikation), und habe Käuferschutz über PayPal gestellt. Die Fristen von 20 Tagen (Konfliktlösung) + 10 Tage Frist, wo der Händler sich erklären kann, wurden ergebnislos verstrichen.
Vielen Dank hier an PayPal, die den Betrag reibungslos zurücküberwiesen haben - ohne, wäre ich vermutlich auf den Kosten sitzen geblieben.

"Worst experience ever"

Worst experience ever. They keep you in the dark about the status of your order. You have to keep actively pushing them to find out anything. I have requested a refund 4 times now and they are still not replying. It has now been 10 weeks with no delivery. 100% avoid this company at all costs.

"Great products and efficient service"

Great products and efficient service

"Great service and quick international…"

Great service and quick international shipping. Will definitely do business again.

"Ti-springs poor service"

I placed an order with TI springs on 28th January with a lead time of one month. We are now at 10thJune 2019 and still no spring. I have made numerous attempts by email and telephone to get an order update. I received an email after a month promising that my spring would be in the next shipment. The same story over and over “it will be in next shipment”. When these promises were not met I requested a refund on numerous occasions. No refund and no goods. My emails are not being answered. Avoid this company ... VERY POOR SERVICE.
UP DATE TO MY REVIEW 17.06.2019

Ti-springs have sent me a full refund
I still wish the spring I ordered would have
Turned up